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Customer Reviews Collected from lg.com |
LG - 22.7 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water
Average Customer Rating:
3.3
Rating breakdown 491 reviews
5 Stars
184
4 Stars
83
3 Stars
54
2 Stars
49
1 Star
121
61%of customers recommend this product.
(
225 out of
368)
Customer Reviews for LG - 22.7 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water
Posted by: Cel181
from Naples
Verified Purchase:Yes
It is a very bad team, it has won three times and it still has an evaporator motor Problem
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, April 28, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks.^Sandy
Written by a customer while visiting lg.com
Customer Rating
3
Nice features but finish lacking quality
on April 27, 2022
Posted by: threeg
from Stafford, VA
[This review was collected as part of a promotion.] The refrigerator worked well for the first 5 years even though the laminate covering the control on the door loosened at the bottom. The black stainless is also a disappointment due to it wearing off on the edges. Then last week it quit working and the repair man said it needed a new compressor. It should be covered under the warranty but I am not sure yet. I am a little disappointed in the quality of this refrigerator but I also like the features with it.
Pros: Features/Settings
I would recommend this to a friend!
Quality
3
Features
5
Value
3
Response from lg.comBy Sandy, Social Media, April 28, 2022
We are sad to learn that your refrigerator needed repair. We have made significant improvements to product quality and design to prevent a reoccurrence. Thank you for taking the time to share your story with us. ^Sandy
Written by a customer while visiting lg.com
Posted by: Denise444
from Greensboro, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have nothing but issues with this fridge since I purchased it brand new. It constantly has issues with the fridge part cooling. The ice often melts because the inside gets to warm and does not cool properly. I’ve had techs out multiple times and still the same crap.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy Sandy, Social Media, May 4, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy
Written by a customer while visiting lg.com
Posted by: Luci72
from WV
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had my LG refrigerator for slightly over four years and am still enjoying the ease of use. The LG is very quiet and does a great job keeping my food just the right temperature. I really like the classy black stainless finish.
i
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Mikayelo
from Los Angeles CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The LG company really stands by its product. Best refrigerator I've ever owned!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality, camera
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Brady81
from Dallas, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great refrigerator and great service from LG technician.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: doctorref
from Alabama
Verified Purchase:Yes
[This review was collected as part of a promotion.] We upgraded our fridge from 2006 and this was a great choice. Lots of space, great layout and keeps our food very fresh and not frozen, except in the freezer. perfect.
Pros: Style/Design, Features/Settings, Performance, camera
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Beautiful fridge but we are on our 3rd compressor
on May 18, 2022
Posted by: MMahon
from Geeenville ,sc
Verified Purchase:Yes
[This review was collected as part of a promotion.] Even though the repairs are still under warranty…it stinks having this fridge go down 3 times ! It was just fixed again and hoping the compressor is a good one . LG approved all repairs and it didn’t cost anything other than inconvenience.
I would recommend this to a friend!
Quality
3
Features
3
Value
2
Response from lg.comBy Jennifer, Social Media, May 19, 2022
Thank you for allowing us an opportunity to try to repair your fridge Michael. We understand that you have been inconvenienced throughout the repair process. I see that you have been approved for an alternative resolution, ticket # DRN220506337278. The Returns department will be contacting you directly with your offer and take care of you. ^Jennifer
Written by a customer while visiting lg.com