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Customer Reviews Collected from lg.com |
LG - 22.7 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water
Average Customer Rating:
3.3
Rating breakdown 491 reviews
5 Stars
184
4 Stars
83
3 Stars
54
2 Stars
49
1 Star
121
61%of customers recommend this product.
(
225 out of
368)
Customer Reviews for LG - 22.7 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
4
Mixed……
on December 8, 2024
Posted by: JD Was
Overall liked the refrigerator. Ice maker went out after two years and the compressor and several other parts were replaced at year 8-9. LG replaced most the parts for a flat fee which was awesome.
Response from lg.comBy LG, February 4, 2026
Hello, JD. Thank you for sharing your thoughts about your LG refrigerator. It’s great to hear that you’ve enjoyed the appliance overall, and we appreciate you taking the time to highlight both your long‑term experience and the support you received. While it’s never ideal to need repairs, we’re glad the flat‑fee service and part replacements helped get everything running smoothly again. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
1
LG is garbage
on April 19, 2025
Posted by: I Avoid LG
The fan iced over every 6 months, I have to thaw it out and it takes a day. I informed LG and was told it is due to high humidity. I live in the desert, humidity is not the problem. LG is garbage, 3 LG appliances I own have issues, costly or a nuisance. I will never buy LG products again.
Quality
1
Features
3
Value
2
Response from lg.comBy LG Digital Care Team - Diego, April 20, 2025
Hey there. We understand your concern about the fan icing over every six months and the explanation provided. It's definitely not ideal to have to manually defrost your appliance so frequently, especially given your environment. We also note your experience with other LG appliances. For more information about potential causes and solutions for frost buildup, you can check out this resource: LG Refrigerator Frost Buildup. We want to look into your specific situation further. Please send us a private message with the model number of your refrigerator. We'd like to see if there are any other potential causes or solutions we can explore. We'll be here ready to help. ^ Diego
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5