lg.com Customer Reviews Collected from lg.com
LG - 30" Self-Cleaning Freestanding Double Oven Electric Range - Smooth Black
Average Customer Rating:
3.9 out of 5
3.9
Open Ratings Snapshot
Rating breakdown 7 reviews
5 Stars
5
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
2
71%of customers recommend this product. 
(
5 out of 7
)
Customer Reviews for LG - 30" Self-Cleaning Freestanding Double Oven Electric Range - Smooth Black
Customer Rating
5 out of 5
5
Great Features
on November 12, 2013
Posted by: Chazman
from Westfield, MA, USA
Love this range especially the dual ovens. After several uses, the cooktop showed signs of delamination from underneath the cooktop. Called LG and replaced it without any difficulties. They indicated that they never saw anything like this before, therefore, it seems like an isolated case. Excellent customer service and will purchase LG products again.
Pros: Performance, Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great features
on November 26, 2013
Posted by: loves2cook
from Virginia Beach, VA, USA
Love it! I usually only have a single item, frequently on a sheet pan that cooks perfectly in the top oven. I really like not having to heat up a large oven. I was concerned at first that being close to the heating elements might make thing cook too fast, but that is not the case. It lets me know when it is done preheating. Great oven.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great stove
on October 29, 2014
Posted by: Cleigh07
from Odessa, TX
I love my double ovens - having two ovens makes baking so much easier when I can get two different dishes going at once!
Pros: Features/Settings
I would recommend this to a friend!
Quality
4 out of 5
4
Features
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Love the dual oven
on April 20, 2015
Posted by: Batem13
from Enfield, CT, USA
This is a great oven. I love the dual oven's, I use it more than I thought I would. I figured I would use it when cooking for holidays but I use it on a regular basis. I can cook french fries in the top oven at 450 while cooking chicken in the bottom at 350. Highly recommend.
Pros: Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
DO NOT BUY!!!
on October 26, 2018
Posted by: KC3693
from Florida
[This review was collected as part of a promotion.] I bought this in 2015 and have had the exact same problem 6 times. If I go to use the top and bottom ovens at the same time, they both shut off and I get code F19. It then has to be repaired with a new control board and thermostat. It also is always 50 to 150 degrees off.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
3 out of 5
3
Value
1 out of 5
1
Response from lg.comBy ChrisCustomer ServiceOctober 29, 2018
This certainly doesn't sound right. We would be happy to look into the problems you are experiencing with your range to see how we can best assist with getting them corrected. So that we are able to gain more insight and research what assistance may be available to you, we request that you reach out to a specialist via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Very surprised by the great reviews here
on December 19, 2014
Posted by: Momof2boys
from New Hampshire, USA
I researched many brands before purchasing this oven. The solid reviews here helped make my decision. I am sorry to say that this oven is a BIG disappointment. Here are the basics:
-Both ovens take a very long time to heat up When it first arrived I couldn't believe how long they both took to cook and turns out they were both off by 20 degrees when I put an oven thermometer inside.Shouldn't that be tested at the factory?
-You have to push a minimum of 3 buttons to do anything: oven >bake>temp> start...burners +/- for hi/low then +(4 times) to get medium it's RIDICULOUS
-the songs!!! Everything is a full song and not a beep, reaching temperature, timer, etc...you can turn it lower, but can't make it a normal beep.
To make things worse, my oven is now 3 months old and broken. I now hear a different song, the oven flashes F19 and shuts off, I have been waiting 3 weeks for the authorized LG repair person to received the parts and fix my oven. Can't believe after spending all this money that I won't have an oven for Christmas.
I have other LG electronics that I love, I am very disappointed in this oven.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
3 out of 5
3
Value
1 out of 5
1
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Love the double oven
on April 15, 2015
Posted by: William
from Salt Lake City, UT, USA
Easy to use, great for big meals, inside looks great
Pros: Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com