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Customer Reviews Collected from mrcoffee.com |
Mr. Coffee - Food Grinder - Black
Average Customer Rating:
4.3
Rating breakdown 363 reviews
5 Stars
246
4 Stars
62
3 Stars
14
2 Stars
3
1 Star
38
86%of customers recommend this product.
(
293 out of
342)
Customer Reviews for Mr. Coffee - Food Grinder - Black
Customer Rating
1
Stopped Working During Second Use
on August 26, 2017
Posted by: Dissatisfied in ATX
from Austin, TX, United States
I was in the middle of grinding my coffee for the second time, and it just stopped grinding. I unplugged the unit, emptied out the beans & followed their troubleshooting recommendations, and it still didn't work. Absolute junk. I didn't pay to grind my coffee once!!
Response from mrcoffee.comBy Mr. Coffee, Customer Service, October 10, 2017
Thank you for taking time out to post a review. We appreciate your feedback and would love to turn your experience around. Please contact us via live chat on our site. Agents are available Monday-Saturday 9am-6pm EST. We look forward to chatting with you!
Written by a customer while visiting mrcoffee.com
Customer Rating
3
Disappointed
on August 27, 2017
Posted by: Angel794
from California, United States
Gender:Female
I loved this coffee grinder and even purchased one for my daughter. HOWERVER, I have only had it for a few months and already it will not come on, it was working fine and the next time I plugged it in the lights came on, but nothing happened. Terribly disappointed and searching for another brand.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, October 10, 2017
Please give us the opportunity to ensure that you're completely satisfied with your grinder. We encourage you to contact us via live chat on our site or give us a call at our toll free number 1-800-672-6333, so that we can fix this for you. We are available to help you Monday-Saturday, 9am-6pm Eastern. We look forward to hearing from you!
Written by a customer while visiting mrcoffee.com
Posted by: Qmaguire
Verified Purchase:Yes
I have had this grinder now for about 2 months, and it works great! I can definitely taste the difference of freshly ground coffee compared to store-bought ground coffee. I like the settings for different types of grinds. You can use the fine grind for espresso, medium grind for drip coffee, and a coarse grind for a French Press.
I highly recommend this machine!
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
One decade
on December 29, 2017
Posted by: AmyNeedsCoffee
from Santa Rosa, CA, United States
We bought this around 10 years ago. It has been the best grinder we've ever owned. Sadly the chamber maid was broken this morning, but according to another reviewer, it will still work without it. Absolutely worth every cent we paid.
I would recommend this to a friend!
Response from mrcoffee.comBy Mr Coffee, Customer Service, May 21, 2018
We're thrilled that your Mr. Coffee grinder has served you so well. We pride ourselves on quality and durability. We truly appreciate your loyalty. Thanks a latte!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
get what you pay for.
on December 30, 2017
Posted by: grvdggr864
from Ohio, United States
Gender:Male
i have a 3 month old "Mr. Coffee 12 Cup Electric Coffee Grinder IDS77-RB" and it wont work after only 1 use.
will not buy another mr.coffee coffee grinder again. specially after this one quit after only 1 use. i guess i should have read the reviews more carefully. you get what you pay for. you get a cheap price, then you get a cheaply made item for the cheap price.
will not buy another mr.coffee coffee grinder again. specially after this one quit after only 1 use. i guess i should have read the reviews more carefully. you get what you pay for. you get a cheap price, then you get a cheaply made item for the cheap price.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, January 16, 2018
Let one of our specialists assist you with this! Please give our customer care team a call at 1-800-672-6333 for assistance with your coffee grinder. Our specialists can be reached between the hours of 9:00 AM - 6:00 PM, EST, Monday through Saturday. We look forward to speaking with you.
Written by a customer while visiting mrcoffee.com
Customer Rating
5
fully recommend it!
on January 27, 2018
Posted by: RolandoL
from Canada
Gender:Male
I bought this grinder more than 5 years ago and it works like a charm every time! I like the grinding controls, I can grind for french press or expresso. Excellent product.
I would recommend this to a friend!
Response from mrcoffee.comBy Mr. Coffee, Customer Service, May 10, 2018
We appreciate your loyalty towards our brand and for being a part of our Mr. Coffee family. We hope to continue bringing good services to your everyday accommodations. Thank you!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
8 years and still going
on February 7, 2018
Posted by: Romeyne
from Grand Rapids, MI, USA
Gender:Female
I've had this grinder for at least 8 years and love it. The measurements on the side are extremely helpful especially if I have a guest or my daughter making coffee. It cleans up like new in the dishwasher on the top shelf. However, the plastic piece inside the grind chamber did break and I'm disappointed that I would have to buy an entirely new grinder if I want that fixed. Nothing else is wrong with it so that seems like a waste. I'd recommend Mr. Coffee making replacement parts available.
I would recommend this to a friend!
Response from mrcoffee.comBy Mr. Coffee, Customer service, April 27, 2018
Thank you for your feedback and loyalty. We assure you that all of your concerns do not go unnoticed, for any assistance do not hesitate to contact us through our live chat option right here on our web site. We're available to assist between 9AM-6PM EST Monday-Saturday.
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Functionality
on April 30, 2018
Posted by: Glo Worm
from Louisiana, USA
Gender:Female
I have had this Mr. Coffee grinder for about five years and have really appreciated the results received from this product. I really like seeing the results of the grinder through the window before I remove the top. Good job.
I would recommend this to a friend!
Response from mrcoffee.comBy Mr. Coffee, Customer Service, May 4, 2018
We're delighted to hear you have been enjoying this grinder for the past five years. The viewing window is handy for seeing the grinding results. We know you will continue to enjoy this grinder for many more years!
Written by a customer while visiting mrcoffee.com