 |
Customer Reviews Collected from mrcoffee.com |
Mr. Coffee - Food Grinder - Black
Average Customer Rating:
4.3
Rating breakdown 363 reviews
5 Stars
246
4 Stars
62
3 Stars
14
2 Stars
3
1 Star
38
86%of customers recommend this product.
(
293 out of
342)
Customer Reviews for Mr. Coffee - Food Grinder - Black
Customer Rating
1
Stopped working after 2 months
on May 25, 2018
Posted by: Mrskatrogers
from Marysville, WA, USA
Gender:Female
I bought this grinder to replace an old one that was getting finicky because of a cracked lid. I thought this one was amazing until it decided to completely stop working. There is some sort of electrical issue and it will not receive power. Played musical electrical sockets trying to see if we could get it to work but no luck. Luckily we held on to the old grinder. Very disappointed.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, May 26, 2018
We apologize for the inconvenience, this isn't typical for our grinders to behave that way. Please contact us using the live chat option on our website so that we can assist you directly. We are available 9AM-6PM EST Monday-Saturday. Lets get you grinding again!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
I would not buy this again
on August 7, 2018
Posted by: plunder1
from Concord, CA, USA
Gender:Female
I bought this two months ago, and it quit working. I an disgusted. I have a Mr. Coffee pot that I have had for probably 10 years! I had the least expensive Mr. Coffee grinder for multiple years also. Not what I paid for. If I could give 0 stars I would.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy MrCoffeeSupport, Customer Service , August 15, 2018
Thank you for taking the time to write to us and letting us know your opinions. We value your feedback and assure you this isn't what we like to hear. We apologize for the experience and we'll passed along all that you've mentioned to the proper department. Please allow us to regain your trust in once again, our number is 1 (800) 672-6333 we can assist you from 9:00 AM to 6:00 PM, EST. Let's get you back to grinding your favorite coffee beans!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Went up in SMOKE!!
on February 9, 2019
Posted by: Water_Ratz
from Muskegon, MI
Gender:Male
We owned one of these for a little over a year. A few days ago my stepson happened to be standing in the kitchen and saw this grinder billowing smoke. Had he not been standing right there, this very likely could have burned our house down. I believe Mr. Coffee has a serious design flaw in this product. DO NOT BUY!!!
No, I would not recommend this to a friend.
Written by a customer while visiting mrcoffee.com
Customer Rating
3
Satisfied
on February 25, 2019
Posted by: MisterrE
from Rochester, MN
Gender:Male
This is our second one after burning the first one out. There is always one or two coffee beans that escape chopping by the blade, otherwise it does a decent job. The "Chamber Maid" plastic ribs are a real nuisance, extremely annoying, making it impossible to empty and clean the bowl. I fell like breaking those ribs out of there. Of no value whatsoever. Possible 5 stars without that feature.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Consumer Care, April 22, 2019
Thank you for submitting your review. Your feedback is important to us, and it helps us to continuously improve upon our products and services. If there's anything we can do to assist you, please don't hesitate to contact us at 1-(800) 672-6333. We're here for you Monday-Friday, 9am-6pm EST.
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Needed a replacement after Ten Years
on March 30, 2019
Posted by: 49Linda
from michigan
Gender:Female
I bought this model over ten years ago, and it still functions to grind the beans, but the plastic prongs inside the bottom of grinder pot broke off, and now I need to use a tool or my finger to clean out the bottom after grinding. So hopefully, this new one will also last 9 years. Works great for grinding any amount of beans.
I would recommend this to a friend!
Response from mrcoffee.comBy Consumer Care Department, March 31, 2021
Thank you for contacting Mr. Coffee® Brand. We want to thank you for your loyalty over these years that we have been in business. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Didn't Last!
on April 15, 2019
Posted by: dootdoot
from California
Gender:Female
Loved this while it lasted, but unfortunately didn't even last 3 months before the motor burnt out. Looking for a different grinder - wouldn't buy this again.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Consumer Care, April 17, 2019
We have high expectations for our products here at Mr. Coffee and would like to hear more about your experience with your Blade Grinder with Chamber. Please give our customer care team a call at 1-800-672-6333 and we will have this addressed. For your convenience, we are available Monday-Friday, 9am-6pm EST. We look forward to assisting you!
Written by a customer while visiting mrcoffee.com
Posted by: Billy joe bob
Verified Purchase:Yes
Great product!! Only weakness is the inside side wipers break off after about 3 or 4 years. I have 2older units in garage with this problem.
Response from mrcoffee.comBy Consumer Care Department, March 30, 2021
Thank you for contacting Mr. Coffee® Brand. We always make sure that we provide quality products that will be loved by our valued consumers like you. We appreciate you taking the time to let us know what you think. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Used 3 times and no longer works
on July 28, 2019
Posted by: Ashley A
from Elwood, IL
Gender:Female
I bought this maybe 3 years ago and used it whenever I decided to grind up some whole beans to use with my French press, which is clearly rarely used...went to use it last night to grind up beans for my new cold brew and I plugged it in, the lights turned on and then 15 seconds later, the thing turned off and will not turn back on! Tried resetting the outlet, tried another outlet, the thing just died on me...I’ve always properly cleaned it and stored it in the box I purchased it in...disappointed...
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Consumer Care, July 30, 2019
Oh no! We're sorry to hear this. This is definitely not the kind of experience that we want you to have. Please give us a chance to make it up to you. Our Consumer Care team will be waiting for your call every Monday-Friday at 800-672-633 or send us a message via live chat here on the site and we will get you all taken care of. For your convenience, we are available Mon-Sat 9am-6pm, EST. We look forward to hearing from you!
Written by a customer while visiting mrcoffee.com