 |
Customer Reviews Collected from mrcoffee.com |
Mr. Coffee - Food Grinder - Black
Average Customer Rating:
4.3
Rating breakdown 363 reviews
5 Stars
246
4 Stars
62
3 Stars
14
2 Stars
3
1 Star
38
86%of customers recommend this product.
(
293 out of
342)
Customer Reviews for Mr. Coffee - Food Grinder - Black
Posted by: Brooksiv
Gender:Male
Verified Purchase:Yes
This grinder replaced another Mr Coffee grinder that I've had for more than 20 (twenty) years! It still works, but has gotten a little dull over the years. This grinder has some neat features like the cleaner mechanism that I really like! I also love the auto-cutoff!
Response from mrcoffee.comBy Consumer Care Department, March 25, 2021
We want to thank you for your loyalty over these years that we have been in business. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
A little disappointed
on September 5, 2019
Posted by: Cricket85
Gender:Female
Picked this up off the shelf a couple years ago, but before I got a chance to use it, I was gifted the bigger automatic grinder for Christmas. I've been using that one since, but it just recently gave up the ghost so I popped this one open. As the title states, I was a little disappointed. The cup settings are completely useless because you just measure the beans before you put them in the grinder and the grind type settings are completely useless because if you want a finer grind, you just hold the button down longer, and if you want a more coarse grind you just grind for less time. The settings don't really seem to change anything and just seem to be there for the pretty light show. It grinds just fine, and holds more than enough beans for a pot of coffee, but I admit, I was completely spoiled by my automatic grinder and will be buying a new one as soon as I can. If you don't care about automatic, go for the cheaper grinder. The $5 upgrade isn't worth it.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Consumer Care, September 9, 2019
We're so sorry to know that our Mr. Coffee grinder was not able to meet your expectations. We appreciate you taking time out of your busy schedule to let us know what you think. We are always looking for ways to better our product, and your feedback is an invaluable part of that process. If you have any concerns, please give us a call at 800-672-633 or send us a message via live chat here on the site and we will get you all taken care of. For your convenience, we are available Mon-Sat 9am-6pm, EST. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Dont Buy This!!!
on November 5, 2019
Posted by: Elyar
from Azerbaijan, Baku
Gender:Male
A month later, the smell started to come. Yesterday, it burned and exploded.
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Dependable!
on April 12, 2020
Posted by: Vanem
from Dovet, Delaware
Gender:Male
I bought this item over 2 years ago and use it everyday, sometimes twice a day with no issues. I lo e how the chamber goes into the dishwasher for cleaning and the choices on grind! Thank you!
I would recommend this to a friend!
Response from mrcoffee.comBy Consumer Care Department, December 4, 2020
Thank you for appreciating our product. We always make sure that we provide quality products that will be loved by our valued consumers like you.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Does not hold up
on April 25, 2020
Posted by: Nicknameused
from Washington state
Gender:Female
This is my second Mr coffee grinder , I have had this same one twice. First was a gift and that last 3.5 years.. Not bad! The second one i haven't had for 6 months. For no reason that i can find it just stopped working, lights up and all the good stuff but no grind. Rough and disappointing way to wake up when you are on stay home orders from the governor!!!
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Consumer Care, April 27, 2020
That is definitely not the kind of experience that we want you to have. Our products were made with the highest quality materials and we expect them to last. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Bad quality
on May 16, 2020
Posted by: Sunflower
from Florida
Gender:Female
I bought this and used it to grind some seeds and never worked again. Only used once.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Consumer Care, May 29, 2020
Oh no! We're sorry to hear this. Please check the following:
1. Timer setting is incorrect.
2. Timer was inadvertently rotated to OFF.
3. Hopper lid has been opened.
4. Ground coffee chamber is not in correct position.
5. Cancel button has been pressed.
6. The unit has been unplugged.
7. There's a power outage.
8. Ground coffee chamber is full and is clogging the burr mill compartment.
9. Motor has overheated, thermal fuse is broken.
If this will not correct the issue, please send us a message via live chat here on the site so we can help you with your carafe. For your convenience, we are available Mon-Fri 9am-6pm, EST. Have a great day!
1. Timer setting is incorrect.
2. Timer was inadvertently rotated to OFF.
3. Hopper lid has been opened.
4. Ground coffee chamber is not in correct position.
5. Cancel button has been pressed.
6. The unit has been unplugged.
7. There's a power outage.
8. Ground coffee chamber is full and is clogging the burr mill compartment.
9. Motor has overheated, thermal fuse is broken.
If this will not correct the issue, please send us a message via live chat here on the site so we can help you with your carafe. For your convenience, we are available Mon-Fri 9am-6pm, EST. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Bad experience
on May 24, 2020
Posted by: anacaonax
from chicago
Gender:Female
I bought this grinder two months ago and it is broken already. The design is complicated, not very intuitive and it was always hard to make it work. I am absolutely unhappy about its performance and also I only used it like 4 times total. Unhappy user. 100% Unsatisfied.
Response from mrcoffee.comBy Mr. Coffee, Consumer Care, May 29, 2020
Thank you for bringing this to our attention. We're sorry to hear that something went wrong with your grinder. Our products are designed to last for years. Send us a message via live chat here on the site and we will get you all taken care of. For your convenience, we are available Mon-Fri 9am-6pm, EST. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Works great
on June 30, 2020
Posted by: Inkmama
from Ada, Oklahoma
Gender:Female
[This review was collected as part of a promotion.] I received a free Mr. Coffee - Blade Grinder with Chamber Maid Cleaning System, Black to home test and review. this coffee grinder works great. It super easy to measure the grounds and super easy to clean
I would recommend this to a friend!
Response from mrcoffee.comBy Consumer Care Department, December 4, 2020
Thank you for appreciating our product. We always make sure that we provide quality products that will be loved by our valued consumers like you.
Written by a customer while visiting mrcoffee.com