geappliances.com Customer Reviews Collected from geappliances.com
GE - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Integrated Shelf Support System - Stainless Steel
Average Customer Rating:
3.9 out of 5
3.9
Open Ratings Snapshot
Rating breakdown 1,183 reviews
5 Stars
488
4 Stars
312
3 Stars
196
2 Stars
108
1 Star
79
70%of customers recommend this product. 
(
734 out of 1,044
)
Customer Reviews for GE - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Integrated Shelf Support System - Stainless Steel
Customer Rating
5 out of 5
5
GE 21' countertop depth refer needs small drawer
on July 25, 2025
Posted by: BRB9
from Huntington Beach, CA
I like our GE refrigerator but wish it had another smaller drawer for items like cheeses. It has two large bins that we use for salad stuff and the other for fruit. That is my only suggestion
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Lacking storage
on July 25, 2025
Posted by: GE Refrigerator 2025
My previous refrigerator was a Samsung. It was the same cubic feet and size as the GE. My Samsung had three drawers on the refrigerator side plus four shelves and a rack for bottles. The GE would be better if it had more rails where I could have added an additional shelf, but it doesn't. The bottom and top shelf are way too spacious (i.e. height) to accommodate most of the items I put in there. It really needs more rails to add another shelf above the drawers. The door also had a rack for canned drinks. The freezer side also had two drawers. I really liked the Samsung better than this GE refrigerator. I feel the Samsung actually accommodated better storage than this GE.
Features
4 out of 5
4
Performance
5 out of 5
5
Quality
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great capacity
on July 29, 2025
Posted by: Jenny Bb
from Minnesota
The capacity of this Ge refrigerator is big enough to put my groceries. Noise is not noticeable.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Storage and shelves are spaced perfect! No wasted
on July 31, 2025
Posted by: Blakorchid
from Tx
We are in love with our new GE refrigerator! It has all the space and storage we need without the wasted space! The ice machine is even in the freezer and not on the door which caused issues with our last one! It is quiet and cold! Love it!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
woobly
on August 7, 2025
Posted by: bill00000000007
from South Carolina
Limited capacity/shelving. No drawers in freezer. Slightly noisy. First day of operation. waiting to see how well the ice maker works.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Quality
3 out of 5
3
Value
3 out of 5
3
Response from geappliances.comBy AdrianGE_AppliancesAugust 14, 2025
Your feedback is extremely important to us. We will pass these comments regarding the storage options and capacity along to our product team to review. We have also provided some normal operating sounds for this refrigerator here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Fridge
on August 12, 2025
Posted by: ZulMen
from Buckeye, AZ
Love the is fridge/freezer. No claims for far with this appliance
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Quality
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
Not terrible
on August 23, 2025
Posted by: Old f3art
After owning one of these for a few weeks I can tell you that the frig is decent.
The door shelving layout could be better.
The water dispenser isn’t cold unless you run it for a minute and then it isn’t much better.
.
I bought the extended warranty.
Response from geappliances.comBy TierraGE_AppliancesAugust 26, 2025
We value this feedback. Your comments regarding this refrigerator are important to us and will be considered by our product design team for review.

Much older side-by-side style refrigerators may not have the feature of chilled water. This article provides information regarding chilled water from a dispenser on side-by-side refrigerators. Please see below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21288
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
Bad lighting - need a workaround!
on August 25, 2025
Posted by: Needing Light
Noise is average but lighting is horrible. The bottom shelves are dark and we need light to see the food. Also, the temperatures do not light up like our previous GS side by side did.
Response from geappliances.comBy JonathonGE_AppliancesAugust 27, 2025
We will be passing your comments about the overall lighting over to our product team to review. Thank you again for taking a moment to share.
Written by a customer while visiting geappliances.com
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