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Customer Reviews Collected from geappliances.com |
GE - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Integrated Shelf Support System - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,183 reviews
5 Stars
488
4 Stars
312
3 Stars
196
2 Stars
108
1 Star
79
70%of customers recommend this product.
(
734 out of
1,044)
Customer Reviews for GE - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Integrated Shelf Support System - Stainless Steel
Customer Rating
5
Happy purchase
on November 23, 2025
Posted by: D Nat
from calabash NC
[This review was collected as part of a promotion.] Works great love the ice/water feature and so far no noise highly recommend
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great fridge
on November 28, 2025
Posted by: Lil8
Great capacity and look. Really quiet and efficient.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it
on December 4, 2025
Posted by: Natiak
[This review was collected as part of a promotion.] Great fridge, functions well, had a lot of features and is very quiet
Written by a customer while visiting geappliances.com
Customer Rating
4
nice, but....
on December 10, 2025
Posted by: PAhiker
from schnecksville, pa
[This review was collected as part of a promotion.] The appearance and function of the refrigerator and freezer are good. Water (through the door) appears to be working as is the ice maker. The lighting in both compartments is poor when loaded with food, Each compartment has one light in the ceiling to light the entire space. The lower racks / trays are almost dark. The control panel on the unit is NOT like the information sheet that explains how it operates. The downloadable manual is vague in places. Statements followed by 'your unit may not have this feature' are prevalent throughout the manual. The manual states there is lighting on the ceiling and the sides of each compartment. Ours does not have the side lighting.
I would recommend this to a friend!
Features
4
Performance
5
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent service. Love this refrigerator.
on December 14, 2025
Posted by: Dee Dan
Excellent service. Love this refrigerator. Great spacing. Thank you.Dee
Written by a customer while visiting geappliances.com
Customer Rating
2
Bad sealing
on January 6, 2026
Posted by: Isma08
Not sealing properly. The refrigerator-side door gasket is not closing correctly and is not creating a proper seal. This is affecting normal operation
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Joyce, GE_Appliances, January 12, 2026
We want to help you with your gaskets not sealing properly. The fresh food and freezer doors on your side-by-side refrigerator have magnetic gaskets that slide into a groove retaining channel, creating a tight seal against the door. It is very easy to adjust or replace the door gaskets on the appliance. Please review the following link that will show how to adjust your gaskets: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35522
If you continue to have this concern, please reach out to our Bodewell service team by calling 1-833-426-3393 M-F 8:00-8:00 EST.
If you continue to have this concern, please reach out to our Bodewell service team by calling 1-833-426-3393 M-F 8:00-8:00 EST.
Written by a customer while visiting geappliances.com
Customer Rating
1
Ice marker is junk
on January 14, 2026
Posted by: Jodylp
Plugged it in, hooked up the water ( which works) and the ice maker doesn’t work.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, January 16, 2026
We are happy to assist with the icemaker of your refrigerator not making ice. Ice production is dependent on the temperature of the refrigerator. They both must be the same temperature. If the temperature in the freezer is too warm, ice cubes will take longer to form or may not form at all. Try adjusting the freezer temperature a little lower. A clogged filter can also cause the ice not to produce. Try replacing the water filter.
For further troubleshooting, see here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17403
If the issue persists after trying the suggestions above, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
For further troubleshooting, see here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17403
If the issue persists after trying the suggestions above, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com