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Customer Reviews Collected from geappliances.com |
GE - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Integrated Shelf Support System - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,183 reviews
5 Stars
488
4 Stars
312
3 Stars
196
2 Stars
108
1 Star
79
70%of customers recommend this product.
(
734 out of
1,044)
Customer Reviews for GE - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Integrated Shelf Support System - Stainless Steel
Customer Rating
1
Leaking water!!
on August 3, 2021
Posted by: Judy in Bend
from Bend OR
Refrigerator is leaking water from a filter which cannot be tightened any further.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, August 5, 2021
Hi - We are so sorry to hear about the difficulty you are having with the water leaking from your filter. This is not the owner experience we want for you and can appreciate how frustrated you must feel. We would encourage you to please call 1-800-432-2737 M-F 7am-10pm, Sat 8am-6pm, Sun 8am-6pm EST
to schedule an appointment to have the refrigerator checked by GE service. We wish you all the best! Vikki@GEA
to schedule an appointment to have the refrigerator checked by GE service. We wish you all the best! Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Too small and no Temperature adjustment
on August 4, 2021
Posted by: Samson45
from Arizona
Too small. Not even two big bowls will fix in the bottom. Too cold and there is absolutely no adjustments on the temperature but there is on other models. No freezer space. If you have a family, more than 2 ppl, then this is not the item you need. It also cost more than the larger one. Last, we were told we had 30 days to return and then when we called to replace the item with new one they said we only had 48 hours. Not long enough for the price.
Features
1
Performance
1
Quality
3
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, August 6, 2021
Hi - We are so sorry to hear you are not happy with your new counter depth style GE refrigerator. The temperature in both the freezer and fresh food compartments can be adjusted using the up and down arrows on the dispenser on the freezer door. We do appreciate your candid feedback and will gladly forward your comments to our refrigeration design team. All our best. Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
GE Refrigerator stainless steel
on August 5, 2021
Posted by: KL MI
from Michigan
I do enjoy using this refrigerator. I love the ice maker and the different selection of ice cubes, the filtered water and the door alarm. The one thing I wish is that the freezer was a little bigger, but other than that it holds a lot of food and keeps the temperature controlled very well.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
GE Fridge Has Design Issues
on August 12, 2021
Posted by: RonC 1941
from Hacienda Heights, CA
This fridge needs one more pull shelf; the interior light is so dim that it makes finding things difficult. The display lights for water/cubed/crushed/light so so dim that the room light must be turned on.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, August 13, 2021
Hi and thanks for your review! You've given us some great feedback about the interior and display lights, as well as an additional shelf. It's really appreciated and can be used by our refrigerator team for future design improvements. We apologize for any inconvenience you've experienced. Thank you for being a part of our GE Appliances family! Stay safe and be well. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Fine refrigeration but some shortcomings
on August 26, 2021
Posted by: PGP2021
from Missouri
We had a prior version of this counter-depth side-by-side refrigerator and loved it. So when it died, we bought this one without doing enough homework. It's unacceptably dark on the right hand side. In addition, it's about four inches shorter, which is a crucial loss of space in counter-depth refrigerators because they are already tight. We lost the 3rd food drawer on the right (a major shortcoming) and basket in the freezer with no way to buy them as accessories even though we have the space for them (the existing shelves are farther apart than we prefer).
Features
2
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, August 27, 2021
Hi - Your feedback is very important to us and we appreciate you sharing yours with us. We will certainly forward your comments to our product design team for future product consideration. Regarding the purchase of an additional basket for your freezer compartment, please review your parts breakdown on our GE Parts & Accessories Store:
https://www.geappliances.com/ge/parts/?_ga=2.39357219.1667850826.1629726703-1889338859.1498662829
We do hope you find what you need. All our best! Vikki@GEA
https://www.geappliances.com/ge/parts/?_ga=2.39357219.1667850826.1629726703-1889338859.1498662829
We do hope you find what you need. All our best! Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Delay in order
on September 25, 2021
Posted by: Breathless
from Pound Ridge NY
Ordered in May and it is now almost Oct and still no fridge. What's up
Response from geappliances.comBy Olga@GEA, GE_Appliances, September 27, 2021
Hello - Thanks for reaching out to us. We’re so sorry it’s been difficult to get hands on some of our appliances in recent months; we realize how frustrating that must be in an already frustrating time. The pandemic has certainly impacted all of us, both at home and in business.
We truly value all our retail partners, who are also facing difficulties in this time, and we are working with them individually to fulfill orders just as quickly as possible. However, we realize availability could be strained for some time yet. We really do appreciate your patience in the meantime and hope you’ll continue to trust us as we work to ensure the best product possible for you and your family.
We apologize for any inconvenience it has caused.
Olga@GEA
We truly value all our retail partners, who are also facing difficulties in this time, and we are working with them individually to fulfill orders just as quickly as possible. However, we realize availability could be strained for some time yet. We really do appreciate your patience in the meantime and hope you’ll continue to trust us as we work to ensure the best product possible for you and your family.
We apologize for any inconvenience it has caused.
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Like the model type
on November 20, 2021
Posted by: Mary 195
from Tucson
Had this fridge in the new house we bought and liked the side by side features so remodeled my kitchen and replaced with stainless steel model . I am continually wiping off smudges and fingerprints. I own another stainless steel fridge and have no problems with marking. Disappointed with this even though I’m using same stainless steel cleaner on both.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome features great color
on November 25, 2021
Posted by: Arod 0209
from Smithfield North Carolina
Awesome aperence and great looks perfect color and performance
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com