Turntable has loud hum when it is turned on, as if it is not grounded. No help from Sony. Would like to return, but I threw the box and packing away.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, March 23, 2020
Hi, Roscoe11, We are sorry to hear the issue you are having with your new turntable. The cable connections of the turntable to your other device may be the issue here. You may unplug and plug the connections back in. Make sure the cables are connected securely.
If you are still having the same issue, you can email us at socialsupport@am.sony.com with the following details:
Name: Sony website Username: Model Number: Issue: Telephone Number:
This product worked for one day and then stopped working. Unfortunately, we left it in its box for almost a year so the warrantee had expired. Now we have a useless piece of junk.
Excited about this purchase. Sound quality via blue tooth is good. Any my vinyl is seeing the light of day for the first time since 2000. However, the hinges for the lid were not included. Disappointed in that.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support , October 14, 2019
Hi, CarelessSmile!
Sony takes into consideration all feedback to improve the performance and quality of our products and services. We appreciate your time sharing this feedback.
Regards, David
Written by a customer while visiting sony.com
Customer Rating
1
No power
on December 7, 2011
Posted by: frenchbus
Followed troubleshooting help from Sony rep which we confirmed there is no power going to the unit. The spindle does not move after depressing "start" and no electronic sounds can be heard. Inspection with a flashlight under platter and it looks to me like there are some electronic components missing. Too bad they don't have another one in stock or I'd review a working model.
What's great about it: Uhhh...I live close to the best buy I need to return it to...?
What's not so great: No power
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
1
no serial number
on January 1, 2009
Posted by: terrible
can't use it because you need a serial number for the software which is included. However, no serial number was included. i suppose they want you to go and buy the software.
What's great about it: nice looking
What's not so great: need practical people to design the product