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Customer Reviews Collected from sony.com |
Sony - USB Stereo Turntable - Black
Average Customer Rating:
4.4
Rating breakdown 209 reviews
5 Stars
146
4 Stars
32
3 Stars
14
2 Stars
5
1 Star
12
84%of customers recommend this product.
(
169 out of
200)
Customer Reviews for Sony - USB Stereo Turntable - Black
Posted by: Donnie D Donnie
Gender:Male
Verified Purchase:Yes
I've been using the turntable for about a month now and it does well. It is not Mac friendly and this was what I bought it for, so only four stars.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, August 16, 2019
Hello, Donnie! Thanks for the feedback. We do apologize if the unit is not compatible with Mac. We will surely take note of this and use it to enhance our products and services. Thanks for choosing Sony! - Romeo
Written by a customer while visiting sony.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Love it, the only time you have to touch the stylist is when you first set it up and to change the needle. Good sound and easy setup.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: CPNY
Gender:Male
Verified Purchase:Yes
I bought this for my wife, who has had albums from the late 70s early 80s. I just connected it to the receiver, she was dancing all over the place. She loves it.
Great purchase
Great purchase
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, August 13, 2019
Hello, CPNY!
We are happy to know that the unit meets your expectation. We value your feedback and thank you for choosing Sony!
~Zac
We are happy to know that the unit meets your expectation. We value your feedback and thank you for choosing Sony!
~Zac
Written by a customer while visiting sony.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Plays through amp on phono setting or aux with a flip of a switch.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, September 19, 2019
Hi, Dick69ad!
We appreciate your positive feedback. We are always looking to make SONY better. Thank you!
~Earl
We appreciate your positive feedback. We are always looking to make SONY better. Thank you!
~Earl
Written by a customer while visiting sony.com
Customer Rating
1
Disappointed
on September 24, 2019
Posted by: Rainbow2019
I brought this less than a year ago, and it stop working. I can't figure out why.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, September 25, 2019
Hello, Rainbow2019!
We sincerely regret what happened. We would like to know more about the issue and help you out. Please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Romeo
Sony Social Support
We sincerely regret what happened. We would like to know more about the issue and help you out. Please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Romeo
Sony Social Support
Written by a customer while visiting sony.com
Posted by: Howie the Hawk
Gender:Male
Verified Purchase:Yes
This works great, press one botton and it plays plus hooks up to my Bluetooth speaker and sounds great.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, November 1, 2019
Hi, Howie!
Awesome! We’re glad you like the product. Thank you for choosing Sony.
~Earl
Awesome! We’re glad you like the product. Thank you for choosing Sony.
~Earl
Written by a customer while visiting sony.com
Customer Rating
1
Spins too fast, no way to calibrate, zero stars!!
on November 14, 2019
Posted by: This turntable is garbage
Gender:Male
I bought this yesterday and the 33 rpm setting spins records at about 36 rpm. No way to adjust the speed.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, November 18, 2019
Hi, there!
We're sorry to hear about this. Please follow the procedure below to troubleshoot the issue of the turntable platter is not spinning at a constant rate, speeding up, or slowing down:
-Verify that the record being played is not warped.
NOTE: A warped record will produce this effect.
-Verify that the drive belt is secure, and is not in need of replacement.
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
We're sorry to hear about this. Please follow the procedure below to troubleshoot the issue of the turntable platter is not spinning at a constant rate, speeding up, or slowing down:
-Verify that the record being played is not warped.
NOTE: A warped record will produce this effect.
-Verify that the drive belt is secure, and is not in need of replacement.
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Written by a customer while visiting sony.com
Posted by: dengland
Gender:Male
Verified Purchase:Yes
I can now play old LP's going back to my younger days in the 50's. The setup was easy and quick. Installing the belt was a breeze. The turn table and pad just dropped into place. Read the instructions about removing the cartridge cap. I pulled down and removed the cartridge instead of pulling the cap straight out. After examining the cartridge, it was an easy snap back into place. The connection to blue tooth speakers was easy. I have played at least 30 to 40 LP's so far and everything is working perfectly. The sound is great with little noise from the player. Now I have a relief from TV.
I would recommend this to a friend!
Written by a customer while visiting sony.com