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Customer Reviews Collected from sony.com |
Sony - USB Stereo Turntable - Black
Average Customer Rating:
4.4
Rating breakdown 209 reviews
5 Stars
146
4 Stars
32
3 Stars
14
2 Stars
5
1 Star
12
84%of customers recommend this product.
(
169 out of
200)
Customer Reviews for Sony - USB Stereo Turntable - Black
Posted by: Toneman
Gender:Male
Verified Purchase:Yes
Got as a surprise Christmas gift to replace my old Yamaha turntable. I loved the Yamaha and it was a higher end unit compared to this. However, the lid would no longer stay up. Also, our home theater did not have a slot for PHONO and it lacked a pre-amp. Way too quiet, even at maximum volume. Since this Sony has a pre-amp, it works a lot better.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, January 3, 2020
Hello, Toneman! Thanks for the feedback! We're glad to hear that you're having an enjoyable experience with our PS-LX310BT. Thank you so much for choosing Sony! - Romeo
Written by a customer while visiting sony.com
Customer Rating
3
Please delete my review
on January 3, 2020
Posted by: Toneman_
Gender:Male
I also responded to you with the negative features of my new Sony turntable and none of those appear on my review, so please take my review down.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support , January 15, 2020
Hi, Toneman!
Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We'll pass this to the proper team.
Regards,
Erin
Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We'll pass this to the proper team.
Regards,
Erin
Written by a customer while visiting sony.com
Posted by: Longtimelistener
Gender:Male
Verified Purchase:Yes
Unless your Bluetooth speaker has its own volume control, you cannot adjust the volume. My Bose adjust the source volume. Since the source turntable cannot be adjusted, you will not be able to change the volume.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, January 14, 2020
Hello, Longtimelistener!
We are sorry to hear that our product failed to meet your expectations. We will surely take note of your feedback on the improvement of our products. You may also find the information on the link helpful to your concern:
https://www.sony.com/electronics/support/audio-components-turntables/ps-lx310bt/articles/00226585
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Romeo
Sony Social Support
We are sorry to hear that our product failed to meet your expectations. We will surely take note of your feedback on the improvement of our products. You may also find the information on the link helpful to your concern:
https://www.sony.com/electronics/support/audio-components-turntables/ps-lx310bt/articles/00226585
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Romeo
Sony Social Support
Written by a customer while visiting sony.com
Posted by: bill 35
Gender:Male
Verified Purchase:Yes
Bluetooth works great is made to hook up to receivers with no pre amp
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Rapidfire248
Gender:Male
Verified Purchase:Yes
Can’t stop listening to it. Go to record store every week.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Excellent features and Bluetooth functionality
on January 20, 2020
Posted by: JimZ48
Gender:Male
Verified Purchase:Yes
I bought this turntable about a month ago and am really happy that I chose the Sony. It connected seamlessly with my sound bar and easily added a dimension that I was missing in home entertainment.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Bocephus
Gender:Male
Verified Purchase:Yes
Very happy with the Sony turntable, great quality. Bluetooth is a must have feature.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1
It skips.
on January 22, 2020
Posted by: Billy Bob 8
Gender:Male
Sometimes it starts out fine, but it always skips either right away or after a couple of seconds. Check out the stylus. Dunno what it should look like but it seems ok. Not sure what to do. Not sure if there is a replacement stylus, but thought not.
No, I would not recommend this to a friend.
Response from sony.comBy Sony Social Support, January 25, 2020
Hello, Billy Bob 8!
We regret to hear about this experience, please email us at socialsupport@am.sony.com with the following details so we can help you out:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Zac
Sony Social Support
We regret to hear about this experience, please email us at socialsupport@am.sony.com with the following details so we can help you out:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Zac
Sony Social Support
Written by a customer while visiting sony.com