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Customer Reviews Collected from lg.com |
LG - 6.3 Cu. Ft. Self-Cleaning Freestanding Electric Convection Range - Stainless Steel
Average Customer Rating:
4.5
Rating breakdown 649 reviews
5 Stars
491
4 Stars
87
3 Stars
24
2 Stars
20
1 Star
27
90%of customers recommend this product.
(
572 out of
638)
Customer Reviews for LG - 6.3 Cu. Ft. Self-Cleaning Freestanding Electric Convection Range - Stainless Steel
Customer Rating
4
My range
on March 20, 2021
Posted by: Tootsie1
from Dickson, Tn
[This review was collected as part of a promotion.] I love my range . But apparently the shelf life is up to 7 years only have 2 working stove eyes. Quick clean is worthless. When I used it never cleaned. Had to use the other cleaning feature. Which works excellent.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
3
Written by a customer while visiting lg.com
Customer Rating
4
Disappointed
on May 2, 2021
Posted by: RB321
from Overland Park, KS
[This review was collected as part of a promotion.] The cooktop surface does not allow for two large (12”) cooking pots/skillets side by side as the burners indicate. The “lip” on the cooktop has become scratched & unsightly. #4 -5 is way too hot for what I would consider “medium”. The EasyClean oven option left the oven bottom discolored enamel and does not clean the interior glass door of splatters.
Pros: ease of use
No, I would not recommend this to a friend.
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
2
Its ok!
on May 4, 2021
Posted by: Campbell04
from Long Island, NY
[This review was collected as part of a promotion.] Bought this and have only had troubles. And now waiting over 10 days for a repair service to get in "parts" still. Front burner is burned out and some buttons on the board are out
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, May 6, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
3 years and it’s a dud
on May 4, 2021
Posted by: Ray11112
from Melbourne fl
Not happy that the stove has broken on me twice and after I am out of warranty it decides to break and lg won’t fix. Waste of money buying a major appliance that breaks within a couple of years. I thought I bought for quality but I also have a fridge that went out on year two lucky it was still in warranty but I can imagine year four this year it will break.
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, May 6, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Looks great !
on May 22, 2021
Posted by: Arthur 58
from Maine
[This review was collected as part of a promotion.] I’m very happy with this new stove. It’s a more basic model than the previous one, but that’s alright as I rarely used some of the features of the previous one.
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
on June 23, 2021
Posted by: Bbbbbh123
from North Carolina
[This review was collected as part of a promotion.] I bought 16 months ago my stove it doesn’t work.
Even I call customer support they are helping me
Even I call customer support they are helping me
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
2
Response from lg.comBy ^DLI, LGE Social Media, June 24, 2021
We hate hearing your unit is not working properly. We’d like to gather more information to see if we can determine the issue. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
3
I like the stove.
on September 30, 2021
Posted by: Pamela Jo
from Massachusetts
[This review was collected as part of a promotion.] I like the stove. However am disappointed with the finish. It started wearing off within the first year of purchase. When I went back to the place of purchase I was told you did not guarantee the finish. Very disappointed. Would hesitate before purchasing another LG product.
Pros: Style/Design, ease of use, Features/Settings, Performance
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
1
Dangerous stove
on January 6, 2022
Posted by: EBerry
from Michigan
This stove is dangerous! After warranty ran out this stove started turning on with out you knowing. Burners will turn on, on their own.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, January 13, 2022
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service and replacement. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience caused. ^Daphane
Written by a customer while visiting lg.com