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Customer Reviews Collected from lg.com |
LG - 6.3 Cu. Ft. Self-Cleaning Freestanding Electric Convection Range - Stainless Steel
Average Customer Rating:
4.5
Rating breakdown 649 reviews
5 Stars
491
4 Stars
87
3 Stars
24
2 Stars
20
1 Star
27
90%of customers recommend this product.
(
572 out of
638)
Customer Reviews for LG - 6.3 Cu. Ft. Self-Cleaning Freestanding Electric Convection Range - Stainless Steel
Customer Rating
3
Burner Up
on January 18, 2022
Posted by: Bossy2
from Charlotte, NC
[This review was collected as part of a promotion.] Both of the large. Burners went out before thanksgiving
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Response from lg.comBy Jennifer, Social Media, January 19, 2022
That is unfortunate to experience a cooking issue near the holidays. If you would like to discuss this further or need additional support please reach out to us via private message to our social media support team on Facebook or Twitter using @LGUSSupport. ^Jennifer
Written by a customer while visiting lg.com
Customer Rating
1
Bought This a few years ago- I am not happy
on January 26, 2022
Posted by: Joycieha
from New Jersey
[This review was collected as part of a promotion.] I bought this stove approximately five years ago and to say the least I’m disappointed. Our dual burner is not working and the “G” from LG was not stenciled into the stove so it fell off after a few years. Not sure what folks are making these days but the consumer is definitely getting the worse of it!! I am seriously considering never getting an LG product again. I have similar problems with a bottom freezer refrigerator I bought from them. This is not quality!!
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
3
Response from lg.comBy Jennifer, Social Media, February 1, 2022
We apologize that our product did not meet your expectations and value your feedback and would like to learn more from you. However we need your help moving to a different platform that supports back and forth messaging and where you can share an image of the issue. Please consider reaching out to our reach out social media support team via private message on Facebook or Twitter via @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase and a brief description of the problem. Thank you so much. ^Jennifer
Written by a customer while visiting lg.com
Customer Rating
5
Features are very easy to use.
on January 29, 2022
Posted by: Rubc22
from Huntsville AL
[This review was collected as part of a promotion.] I bought this stove two years ago and has been very good and energy efficient.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Poor temperature control
on February 2, 2022
Posted by: GM3CAR
from Schwenksville, PA
[This review was collected as part of a promotion.] Bought this for convection feature. From first month, this oven will not pre-heat to correct temperature, even after +/- 35 degree adjustment. After replacing main printed circuit board, oven temperature sensor, lower bake element and convection heater sheath, still does not heat properly and maintain temperature.
Attempting to get technical support has been non- existent as I haven't been able to reach anyone to speak to.
Attempting to get technical support has been non- existent as I haven't been able to reach anyone to speak to.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
4
Response from lg.comBy Jennifer, Social Media, February 2, 2022
Hello Mark. I see that the agent has already had you do some basic troubleshooting and at this point we are recommending an out of warranty service call. You would be responsible for labor and parts and we would be happy to schedule this or provide you a list of servicers in your area. If interested please send us a private message on Facebook or Twitter using @LGUSSupport and in your first message include #VOC and your phone number along with your request. Thank you. ^Jennifer
Written by a customer while visiting lg.com
Customer Rating
2
Front right burner doesn’t work after a few years
on February 18, 2022
Posted by: Frank DSalvio
from Belmont MA
[This review was collected as part of a promotion.] Not happy that a major repair is required. Unsatisfactory stove/oven.
Pros: Style/Design, ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
4
Response from lg.comBy Sandy, Social Media, February 25, 2022
Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com
Customer Rating
5
Great feature
on March 9, 2022
Posted by: Mhunter261
from Bloomville, Ohio
[This review was collected as part of a promotion.] We recently purchased a home with this appliance present and love it although heating element has just went out and has been hard to find anyone to replace it. Still working on calling stores for replacement part and can't wait to get it up and running again.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
on April 13, 2022
Posted by: Jeanne365
from Sun City Center, Fl
[This review was collected as part of a promotion.] Glass top almost impossible to clean. Oven quit working after using the cleaning option.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
2
Response from lg.comBy Sandy, Social Media, April 13, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy
Written by a customer while visiting lg.com
Customer Rating
4
Refrigerator
on July 9, 2022
Posted by: Anonymous
from South Carolina
[This review was collected as part of a promotion.] Good refrigerator only problem I have the compressor went out but the stove I had is good but the only problem I have is the black stainless is flaking off
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com