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Customer Reviews Collected from geappliances.com |
GE - 25.4 Cu. Ft. Frost-Free Side-by-Side Refrigerator with Thru-the-Door Ice and Water
Average Customer Rating:
4.4
Rating breakdown 3,813 reviews
5 Stars
2,404
4 Stars
906
3 Stars
256
2 Stars
113
1 Star
134
88%of customers recommend this product.
(
3,228 out of
3,681)
Customer Reviews for GE - 25.4 Cu. Ft. Frost-Free Side-by-Side Refrigerator with Thru-the-Door Ice and Water
Customer Rating
1
Horrible
on April 24, 2023
Posted by: Wanda clark
from Dover De
I purchased my brand new home with brand new stainless Steel appliances on APRIL 6. However, Aprill 20th my refrigerator is not closing properly causing my food to not be at appropriate temperature. This is an emergency! The SAD part is NO ONE IS AVAILABLE TO COME ADRESS THIS PROBLEM UNTILL WEDNESDAY APRIL 26th. This has caused me undue stress. I have to repurchase the food on top of purchasing food every night being a new home owner!
No, I would not recommend this to a friend.
Response from geappliances.comBy Devin@GEA, GE_Appliances, April 25, 2023
Hi there-
Thank you for taking the time to leave a review on your new side-by-side refrigerator- your feedback is valued and very important to us.
With that being said, we are so sorry to hear that you are experiencing this issue with your new refrigerator. This is definitely not the quality that we expect here at GE Appliances, and we truly apologize for any frustration and inconvenience this has caused- including your food loss.
We would recommend that you reach out to our Consumer Relations Department for food loss. You can reach them at 1-800-386-1215. They would be more than happy to help you out with that.
If you should have any other questions or concerns, please don't hesitate to reach back out for assistance- we're happy to help.
Thank you for choosing GE Appliances for your home, and for your review.
-Devin@GEA
Thank you for taking the time to leave a review on your new side-by-side refrigerator- your feedback is valued and very important to us.
With that being said, we are so sorry to hear that you are experiencing this issue with your new refrigerator. This is definitely not the quality that we expect here at GE Appliances, and we truly apologize for any frustration and inconvenience this has caused- including your food loss.
We would recommend that you reach out to our Consumer Relations Department for food loss. You can reach them at 1-800-386-1215. They would be more than happy to help you out with that.
If you should have any other questions or concerns, please don't hesitate to reach back out for assistance- we're happy to help.
Thank you for choosing GE Appliances for your home, and for your review.
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Not the best, not the worst.
on June 23, 2023
Posted by: Bethany33
Probably should have gave 1 star, but, I’ll give 2 since I’ve not had trouble with the unit actually going down yet. I’m so unhappy with this refrigerator. Maybe 1 year after we got it all the door shelves plastic were completely broken off and gone. I wish I could include pictures. The inside drawers have had the little plastic parts that control the humidity fall off. The outer door had a magnet on it and it scratched really bad. Several dents in the doors. I wouldn’t recommend this unit nor would I buy again. But, like I said I haven’t had any problems with it quitting on me. Always keeps things at a great temperature. Mostly cosmetic things are what is wrong with this fridge.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
2
Value
2
Response from geappliances.comBy Tierra@GEA, GE Appliances, June 23, 2023
Hello,
Thank you so much for taking the time to post this review. Glad to hear that the unit it's still working well, but we're so very sorry that your refrigerator is damaged. We certainly understand how disruptive this can be and we want to help. An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
We appreciate your patience. - Tierra@GEA
Thank you so much for taking the time to post this review. Glad to hear that the unit it's still working well, but we're so very sorry that your refrigerator is damaged. We certainly understand how disruptive this can be and we want to help. An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
We appreciate your patience. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Performance
on July 31, 2023
Posted by: Angshu
from Summerville, SC
The product is good. Very good performance. Excellent look
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Ice mashine
on September 17, 2023
Posted by: Azizi
from Woodbridge, VA
Plenty of ice cubes and crashed iced plus filtered water at any time. Super cool!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Do not buy!
on September 26, 2023
Posted by: Jamhomer
from 01568
Horrible. Had 4 years and have replaced the ice machine 5 times. The fan makes a horrible noise and we have tried to fix it for years. It doesn’t hold that much food on either side.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 28, 2023
Hello,
Thank you for taking the time to leave a review on your experience with your GE Appliances side-by-side refrigerator. We are truly sorry to hear that you have experienced continuous issues with the ice maker, as well as the fan. This is certainly not normal operation, nor the quality that we expect. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and dependability this refrigerator has to offer. Thank you for your review!
-Devin@GEAppliances
Thank you for taking the time to leave a review on your experience with your GE Appliances side-by-side refrigerator. We are truly sorry to hear that you have experienced continuous issues with the ice maker, as well as the fan. This is certainly not normal operation, nor the quality that we expect. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and dependability this refrigerator has to offer. Thank you for your review!
-Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
GE Refrigerator Side by Side
on October 4, 2023
Posted by: MeFour
from Illinois
Like the refrigerator style and color. Freezer light didn't last long. Replaced ice maker auger because the spiral broke off and jammed into the dispenser.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Great, But…
on October 7, 2023
Posted by: Rogercorby
We love the refrigerator, but we see stains in the stainless steel that do NOT come off. That’s a little ridiculous. It’s probably from water dripping on the door, but come on. It’s stainless steel, you’d think you’d be able to clean it. But no
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Superb GE Fridge: Style & Efficiency Combined
on December 29, 2023
Posted by: HC23
from Laurel, MD
I recently acquired the GE refrigerator model GSE25HMHEHES and I'm thoroughly impressed with its performance. This fridge not only has a sleek and modern design that enhances my kitchen's aesthetics, but it also offers ample storage space, making it perfect for my family's needs.
The temperature control is precise, ensuring that my food stays fresh longer. The shelves are adjustable and easy to clean, adding to the convenience. I particularly appreciate the energy efficiency of this model, which contributes to lower electricity bills without compromising on cooling efficiency.
Moreover, the quiet operation of this fridge is a notable feature. It runs so silently that I hardly notice it's there! The built-in water and ice dispenser is a bonus, providing chilled water and ice on demand - a feature that has become indispensable in my daily routine.
In summary, the GE GSE25HMHEHES refrigerator is a top-notch appliance that offers reliability, efficiency, and style. It's a 5-star product that I would highly recommend to anyone in search of a high-quality refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com