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Customer Reviews Collected from geappliances.com |
GE - 25.4 Cu. Ft. Frost-Free Side-by-Side Refrigerator with Thru-the-Door Ice and Water
Average Customer Rating:
4.4
Rating breakdown 3,813 reviews
5 Stars
2,404
4 Stars
906
3 Stars
256
2 Stars
113
1 Star
134
88%of customers recommend this product.
(
3,228 out of
3,681)
Customer Reviews for GE - 25.4 Cu. Ft. Frost-Free Side-by-Side Refrigerator with Thru-the-Door Ice and Water
Customer Rating
5
Love the freezer
on November 10, 2018
Posted by: Casandora
from McComb, MS
Great ice maker. Refrig/freezer very quiet except for the ice drop, which depends on how far the ice has to drop in the container.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Very Pleased
on November 12, 2018
Posted by: lucky 713
from Redondo Beach
The features and space for the price are excellent
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Lightning
on February 15, 2019
Posted by: Cakelady 37
from Levittown PA
Love the LED lighting and the glass pull out shelving.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great deal, new frig
on March 27, 2019
Posted by: Que 1076
from Ellicott City, Maryland
This is the first new kitchen appliance purchased in 24 years. GE has a great reputation ... and a history of long lasting Appliance’s.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Water dispenser issues
on December 7, 2019
Posted by: teedoff
How can one write a product review without mentioning service or support issues?
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Emelea@GEA , GE_Appliances , December 10, 2019
Hi teedoff -
Thank you for posting a review. We are truly sorry for your experience.
So that we can better understand and assist you, please Contact Us at: https://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
Thanks for choosing GE. We look forward to hearing from you soon!
Thank you for posting a review. We are truly sorry for your experience.
So that we can better understand and assist you, please Contact Us at: https://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
Thanks for choosing GE. We look forward to hearing from you soon!
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst ever!!!
on September 17, 2020
Posted by: Grissmc1
from Arleta, CA
I should have read the reviews before I bought this refrigerator. The quality is very bad, the doors are not aligned, which causes the fridge not to close properly and the internal temperature is always wired and freezes the food that’s at the back and the food that’s arranged in the front rots before it’s expiration date. The drawers and compartments are all broken in the fridge, the doors and the freezer. I have had this fridge for 3 years now and I am way past the manufacturers warranty and can’t do anything about it. I wish I should have paid more attention to all these things when I bought it. Now the water is not dispensing and The ice machine is not making ice. WOW!!! This is the worst review I have given in my life. It is the worst fridge EVER
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Dead before year 5
on September 17, 2022
Posted by: SoTired2023
from New Jersey
My refrigerator is less than 5 years old and it has stopped cooling. I called a service technician who told me compressors should have a ten year warranty. Seems he was wrong. Some sources online show a 5 year warranty but GE is offering only 1 year. I bought 3 GE appliances at the same time and only one remains. There clearly is very little value in GE products these days. My previous GE refrigerator was over 20 years old and still running when I replaced it for a prettier model.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Pablo@GEA, GE Appliances, September 22, 2022
Hello - we're happy to see that you like the unit's appearance and features. At the same time, we're sorry to hear the refrigerator isn't working as expected. We know that not having a functioning unit is not ideal, and we completely understand any frustration this might have caused.
We double checked the information for this model, and we can confirm that it comes with a 5-year warranty for the sealed refrigerating system. You can learn more about your warranty by referring to page 35 of the owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60646-7.PDF
We recommend scheduling a service appointment for one of our qualified technicians to assess your unit by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
You can also reach out to us on social media if we can assist you further.
Take care.
Pablo@GEA
We double checked the information for this model, and we can confirm that it comes with a 5-year warranty for the sealed refrigerating system. You can learn more about your warranty by referring to page 35 of the owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60646-7.PDF
We recommend scheduling a service appointment for one of our qualified technicians to assess your unit by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
You can also reach out to us on social media if we can assist you further.
Take care.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible fridge. Worst I’ve ever had
on November 28, 2023
Posted by: Jc1358
from San Pedro
Poor quality. Ice maker and panel not working right. Motor not sounding good. Plastic parts in freezer easily break off
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, December 4, 2023
Oh no!
We're so very sorry to hear that your refrigerator is no longer operating properly. This is certainly not the experience we want for you. We want to help! A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Best wishes. - Tierra@GEAppliances
We're so very sorry to hear that your refrigerator is no longer operating properly. This is certainly not the experience we want for you. We want to help! A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Best wishes. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com