Overall Customer Rating
3.7 out of 5
3.7
Open Ratings Snapshot
Rating breakdown 1,108 reviews
5 Stars
373
4 Stars
350
3 Stars
176
2 Stars
91
1 Star
118
1108  reviews)
Ease of Use
3.2 out of 5
3.2
Quality
3 out of 5
3
Value
3 out of 5
3
(1,108 Reviews)
74%of customers recommend this product. 
(
817 out of 1,108
)
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Overall Customer Rating
3.7 out of 5
3.7
Open Ratings Snapshot
Rating breakdown 1,108 reviews
5 Stars
373
4 Stars
350
3 Stars
176
2 Stars
91
1 Star
118
1108  reviews)
Ease of Use
3.2 out of 5
3.2
Quality
3 out of 5
3
Value
3 out of 5
3
(1,108 Reviews)
74%of customers recommend this product. 
(
817 out of 1,108
)
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  • Tech Insider Network
Customer Rating
5 out of 5
5
Does the job well.
on May 6, 2015
Posted by: nicetucu
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The only drawback of this device is the clips seem flimsy. I have owned this for a little over a week and works great and does the job well. I did register the product and noticed an internet link to replacement clips on its literature. Low and behold they send you replacement clips no charge and just for good measure I order 1 set for backup in case of breakage on the road. Went to the mail today and they put two sets in an envelope (which I found very generous of them). Once I'm done with this model I will be looking for another Bracketron product just for the great customer service alone.
I would recommend this to a friend!
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+7points
7of 7voted this as helpful.
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By BracketronSupport, May 11, 2015
Thank you for your review.
Please feel free to contact tech@bracketron.com, if you have other questions.
Thanks again,
Bracketron Support Bracketron
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  • Tech Insider Network
Customer Rating
2 out of 5
2
Keeps Breaking
on August 20, 2012
Posted by: SDSly
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from San Diego
I really want this product to work but it keeps breaking. The Best Buy people have been great exchanging it twice. I love that it mounts to the air vent and it holds my iPhone with a case but the brackets that attach to the vent have broken twice. The first time it broke within the first hour after I went over a speed bump and the second time it lasted almost six weeks but the same bracket broke. Just got my third one so I'm hoping it lasts. The design is right but the quality of materials need to be stronger. At least it's not all that expensive at around $20 but I would pay more if it would last a lot longer.
What's great about it: It mounts on vent and holds iPhone with a case
What's not so great: Keeps breaking
No, I would not recommend this to a friend.
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+4points
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Customer Rating
4 out of 5
4
Almost great...
on March 2, 2012
Posted by: sarrum
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from Nashua, NH
I use it every day. I'd give it an excellent rating, but I've had to return it once already for randomly breaking. The ratcheting mechanism that is used to open the arms that hold your phone broke. - Bestbuy was cool and replaced it without issue, but it makes me doubt the build quality.
What's great about it: It does what it's supposed to
What's not so great: it broke once...
I would recommend this to a friend!
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  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
1 out of 5
1
Thumbs Down!
on July 11, 2012
Posted by: gareygonefishing
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from Clayton, NC
Great idea, but cheap plastic parts break way too easy. Do not recommend this product. If they could make it out of different stronger material it would be a hit.
What's great about it: Ease of use
What's not so great: Cheap material breaks way too easy.
No, I would not recommend this to a friend.
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+2points
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Customer Rating
4 out of 5
4
does what it is supposed to do.
on September 6, 2012
Posted by: mpmarcil
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from Salem, MA
works fine, better quality than the last one i had where the spring broke after a few months' use.
I would recommend this to a friend!
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  • Verified Purchaser
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
5 out of 5
5
Sturdy device-holder; works great
on October 2, 2015
Posted by: Smith
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Verified Purchase:Yes
I had purchased a different phone-holder from a different store, which broke within a week. I found this one in-store for a reasonable price and so far it's working great! EASILY holds my Galaxy S6 Edge that has a battery case which increases the phone's size somewhat. You can even adjust the angle so you can keep your device conveniently pointed toward you.
So far the plastic has been very sturdy despite the fact that's it's cooled and warmed throughout the day due to it being clipped to my air conditioner vent.
My Best Buy number: 0771872158
My Best Buy number: 0771872158
Mobile Submission: True
I would recommend this to a friend!
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+2points
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By BracketronSupport, October 13, 2015
Thank you for your review.
That is great to hear. Feel free to email tech@bracketron.com, if you have questions.
Thanks again,
Bracketron Support Bracketron
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  • Verified Purchaser
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
4 out of 5
4
Great for the price
on December 11, 2015
Posted by: Gocubsgo
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Verified Purchase:Yes
Easy to install and pretty reliable sometimes the support can give out on the joist ball but overall pretty reliable and the swivel feature is useful.
My Best Buy number: 1018555124
My Best Buy number: 1018555124
Mobile Submission: True
I would recommend this to a friend!
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By BracketronSupport, December 15, 2015
Thank you for your review.
We have a great warranty on our products. Please contact tech@bracketron.com. One of our representatives would be happy to help you with your vent mount.
Thanks again,
Bracketron Support Bracketron
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  • Verified Purchaser
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
1 out of 5
1
Not what I expected.
on July 22, 2016
Posted by: Fara23
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Verified Purchase:Yes
This was such a wrong buy for me. It was hard to put in the vent and I found it was not stable at all. It is too light and poorly made.
My Best Buy number: 0530161073
My Best Buy number: 0530161073
Mobile Submission: True
No, I would not recommend this to a friend.
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By BracketronSupport, August 1, 2016
Thank you for your review. We do offer a great warranty on our products. Please contact tech@bracketron.com, one of our representatives would be happy to help you. Thanks again, Bracketron Support Bracketron
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