Overall Customer Rating
4.1 out of 5
4.1
Open Ratings Snapshot
Rating breakdown 47 reviews
5 Stars
33
4 Stars
3
3 Stars
1
2 Stars
3
1 Star
7
47  reviews)
Features
4.4 out of 5
4.4
Performance
3.9 out of 5
3.9
Quality
4.1 out of 5
4.1
(47 Reviews)
74%of customers recommend this product. 
(
35 out of 47
)
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Overall Samsung US Rating
Samsung US Rating: Overall Samsung US Rating
5 out of 5
Overall Samsung US Rating
Samsung US Rating: Overall Samsung US Rating
5 out of 5
Overall Customer Rating
4.1 out of 5
4.1
Open Ratings Snapshot
Rating breakdown 47 reviews
5 Stars
33
4 Stars
3
3 Stars
1
2 Stars
3
1 Star
7
47  reviews)
Features
4.4 out of 5
4.4
Performance
3.9 out of 5
3.9
Quality
4.1 out of 5
4.1
(47 Reviews)
74%of customers recommend this product. 
(
35 out of 47
)
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Overall Samsung US Rating
Samsung US Rating: Overall Samsung US Rating
5 out of 5

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Overall Samsung US Rating
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  • Tech Insider Network
Customer Rating
5 out of 5
5
So Far Sooo Great!
on August 17, 2008
Posted by: WillV
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from Vancouver, WA
I've only had this unit for a short time. I never knew a washing machine could have so many bells & whistles. Very easy to use, unbelievably quiet even in my upstairs laundry room. Very Happy with this purchase so far, but do yourself a big favor and pay to have Best Buy deliver and set it up. This machine weighs nearly 250 Lbs. and I'm telling you it was not easy for two pretty strong guys to wrestle this thing upstairs and set it up! Trust me the $70 delivery and set up fee would be well worth it, especially if your going upstairs with it!
What's great about it: Super Quiet
What's not so great: Super Heavy -
I would recommend this to a friend!
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  • Tech Insider Network
Customer Rating
5 out of 5
5
Love it!!!
on September 19, 2008
Posted by: shopper22
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from St. louis, MO
Love them!!! They hold double my regular loads!! They use such a little bit of water, but the laundry comes out clean. My husband's and son's funky sweaty stuff comes out smelliing great. They are very quiet and I love the multitude of options (wool cycle, bedding, sanitize, even hand wash!!) The only bad thing is they are soooo much bigger than ordinary washers/dryers. Be sure to measure (my laundry room room is a lot smaller). Do not worry - buy this pair. They are wonderful!!!
What's great about it: Quiet, huge capacity
What's not so great: Very Very Large
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Performance
5 out of 5
5
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  • Tech Insider Network
Customer Rating
4 out of 5
4
Quiet Washer
on October 24, 2008
Posted by: Anonymous
from Charlotte, NC
Overall I really like this washing machine. There are many different settings, including hand wash. The capacity is great, since there are seven of us we do a lot of laundry. I have the machine on hard wood floors and we have no problem with vibration or noise. The only complaint I have at this point is that the laundry doesn't always smell clean, even when using fabric softener. I have adjusted the load size and that seems to help.
What's great about it: Very quiet, doesn't vibrate, large loads
What's not so great: smell, expensive
I would recommend this to a friend!
Quality
4 out of 5
4
Features
5 out of 5
5
Performance
4 out of 5
4
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  • Tech Insider Network
Customer Rating
5 out of 5
5
Upgrade from old washer & dryer
on November 8, 2008
Posted by: MarianneP
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from Dallas, TX
The Samsung Front Loading Washer and dryer with optional drawer stands were purchased three months ago. Our 35 yr. old machine finally gave up. For a replacement, I checked various online reviews and decided on Samsung machines based on energy efficiency, product reliability and cleaning ability. We went for the platinum finish and it is just beautiful. The laundry room never looked so good. The top is stainless steel and a little fragile and easily scratched, so take care with rough objects. I'm also glad to have the storage drawers below. They hold dog toys, a small waste basket for lint from the dryer and of course, the detergent. Someone will figure out, however, that the special HE (low sudsing) detergent's bottle recommended by Samsung only fits in the drawer lying on its side! No big deal. We were shocked to see our clothes visibly whiter after one washing. Some cycles are lengthy, but this can be adjusted to a "quick wash" if desired. A read-out states the time left and where the cycle function is at that moment. The powerful motor spins items quite dry on normal settings. Machine drying doesn't take very long even with heavy towels. The units also play a happy tune while turning off and on. Kinda funny. They seem to have thought of everything. Best Buy offered the most competitive prices. However, the special finish had to be ordered with a 3 week wait. Worth it!
What's great about it: Cleaning ability. Choices of cycles/functions. Appearance.
What's not so great: Nothing major.
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Performance
5 out of 5
5
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Customer Rating
5 out of 5
5
great washer and dryer!!! Completely satisfied!
on November 30, 2008
Posted by: gonzalez
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from virginia beach, VA
this washer with pedestal was a great investment! have had the washer for about six months now and we absolutely have no complaints about it! we were one of the first to buy this product when it first came out so we were reluctant but thanks to Zack, Best Buy, he definitely steered us the right way. We are 100% satisfied with this washer/dryer combo. get the matching pedestals...they definitely help save your back!!!
What's great about it: great style and looks, cleans great, very easy to use, and very quiet
What's not so great: the unit is very heavy so second floor delivery was a challenge for the delivery guys!
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Performance
5 out of 5
5
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Customer Rating
5 out of 5
5
Laundry is my new love!
on January 21, 2009
Posted by: clayco6
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I purchased the Samsung WF448AAP washer and DV448AGP gas dryer with pedestals at the St. Peters Best Buy. The sales woman, Pamela, was wonderful. She really helped us out with the price, which made the entire experience much better. My 6-year-old Amana washer was literally falling apart. I did not want to buy another washer, but to repair the Amana was going to cost more than we paid for it. So with our stomachs in knots, we decided to buy a new HE washer and dryer.
I love the new washer and dryer. I have only had it for a few weeks, but I also had a few weeks of dirty laundry to catch up on. I have had the machines running non-stop since they were delivered. The washer is so quiet that I keep going in the laundry room to make sure it is still running.
I love the Samsung washer and dryer. My clothes are cleaner than they ever were. Even my husband’s work clothes smell clean. He gets cutting oil on his clothes and the smell never washed out with the old washer. He keeps his dirty work clothes in a Rubbermaid bin because the smell is so strong. I used the Deep Steam cycle and his work clothes came out smelling like soap!
I highly recommend this washer and dryer to anyone. I no longer dread doing laundry. I am also impressed with Best Buy; the price was unbelievable!
What's great about it: Everything...smooth and quiet!
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Performance
5 out of 5
5
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Customer Rating
5 out of 5
5
A Very Nice Choice
on March 4, 2009
Posted by: Anonymous
from Wichita, Kansas
I wanted the LG with Stream, but the sales lady told me all of the features with this unit. I really like the silver care option, it works great! I was a little worried about it being in my new house on the second floor, but it does not move at all. You can tell when it goes into the spin cycle, but nothing like my 10 year old maytag did.
What's great about it: The price was great. It also gets our clothes smelling great!
What's not so great: Nothing Really!
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Performance
5 out of 5
5
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Customer Rating
5 out of 5
5
Excellent Washer and Dryer Combo
on May 23, 2009
Posted by: BluTN
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from Chattanooga, TN
Absolutely no buyers remorse. This set cleans great, looks great, and will wash a ton of clothes at one time. We replaced an old traditional washer dryer set, and I guess I have just worn partially dirty clothes since I was born, because their is a huge difference in how well this set cleans...
Don't worry about vibration with this washer. Our laundry room is over a crawl space and right next to our den. The machine is quiet and doesn't vibrate at all during the spin cycle (even when washing bedding) thanks to the VRT.
I would buy this set again, if we had two laundry rooms....
What's great about it: Very Quiet, Cleans everything great, Appearance, No Vibration during spin cycle, HUGE capacity
What's not so great: Kind of Pricy, but well worth it
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Performance
5 out of 5
5
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