Overall Customer Rating
4.3 out of 5
4.3
Open Ratings Snapshot
Rating breakdown 46 reviews
5 Stars
36
4 Stars
2
3 Stars
1
2 Stars
1
1 Star
6
46  reviews)
Features
4.6 out of 5
4.6
Performance
4.4 out of 5
4.4
Quality
4.4 out of 5
4.4
(46 Reviews)
83%of customers recommend this product. 
(
38 out of 46
)
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Overall Customer Rating
4.3 out of 5
4.3
Open Ratings Snapshot
Rating breakdown 46 reviews
5 Stars
36
4 Stars
2
3 Stars
1
2 Stars
1
1 Star
6
46  reviews)
Features
4.6 out of 5
4.6
Performance
4.4 out of 5
4.4
Quality
4.4 out of 5
4.4
(46 Reviews)
83%of customers recommend this product. 
(
38 out of 46
)
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  • Tech Insider Network
Customer Rating
5 out of 5
5
Great product
on September 5, 2008
Posted by: azmom
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from arizona
We love this machine. Our old one did not work properly after 12 years. Did a lot of research before buying. Can't go wrong.
What's great about it: features, quiet, efficient
What's not so great: none so far
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Performance
5 out of 5
5
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  • Tech Insider Network
Customer Rating
5 out of 5
5
Excellent purchase
on October 14, 2008
Posted by: goldenlover
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from St. Charles, MO
This was to be our first experience with a front loader. Did a lot of research, and initially ordered an LG model. Was very clear after a couple of days that it wouldn't work out, as washer shook quite excessively during spin cycles. Our floor was not the problem, as directly below washer was an "I" beam supporting the floor joists. Further research drew us to this Samsung model. The VRT technology sounded promising, regarding the shaking we encountered with the LG. To make this story short, the washer, in all aspects, operates very well. And, any vibration that we have during the spin cycles only last a few seconds as the VRT adjusts and compensates for any uneveness in the load. My wife has noticed a reduction in the amount of soap she uses. At first she complained about the longer cycle times, but that is no longer an issue as the larger volume of clothes being handled more than compensates for the extra time. Great buy.
What's great about it: Smooth and quiet operation, large capacity
What's not so great: None yet
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Performance
5 out of 5
5
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  • Tech Insider Network
Customer Rating
5 out of 5
5
Great Purchase!
on October 20, 2008
Posted by: BBqueen
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from Texas
Excellent washer! Love all the features. I like the Silver Care option for sanitizing. Was looking at the LG Steam washer, but decided to buy the Samsung. Glad I did. The pedestal is a must, esp if you are tall. I like the light inside the washer, too. The Vibration Reduction Technology (VRT) is wonderful! Very happy with this purchase.
What's great about it: large loads, quiet, features, user friendly
What's not so great: none
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Performance
5 out of 5
5
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Customer Rating
5 out of 5
5
I'm in love with my washer
on October 21, 2008
Posted by: LaundryMamma
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from Chicagoland
When my 10 year old Maytag gave up, I researched online until I was blue in the face. It came down to Samsung or LG for me. My gut said go with the Samsung and I'm happy with my choice. (I don't think the LG comparable model had a "spin only" cycle which I occasionally need.) I don't have a large family, but with 2 toddlers we do lots of loads each week. 4.5 cu. ft. is not too big. I'd recommend to buy the largest capacity you can afford if you're doing wash for more than 1 or 2 people.
I also bought the matching Samsung Steam Dryer, love it too.
What's great about it: Huge inside, easy to start, "spin only" and "delay" cycles are great.
What's not so great: It's in my basement and I can't look at it all the time.
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Performance
5 out of 5
5
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  • Tech Insider Network
Customer Rating
5 out of 5
5
I'm so happy to wash my all things with new one.
on November 18, 2008
Posted by: skyline
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from Corona, CA
It was only dream to buy this items(with dryer) until buy new house.
but now it came true.. this makes me happy to wash all things even dolls and huge bedding. steam function removed old stain on my white shirt.
the sound also calm. I can't feel any vibration too.
Now that I have washed all old dolls and beddings, a load is off my mind.
What's great about it: good feature and perfect fuctions
What's not so great: none so far
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Performance
5 out of 5
5
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Customer Rating
5 out of 5
5
Samsungs rule!
on November 23, 2008
Posted by: Lazlo57
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from Maine
Bought top of the line LG front-loader from a nice retired Navy Chief. They were delivered on a Thursday. Delivery and installation went well. Installers leveled the washer. However, every time I ran it after that, the washer tried to walk out the door.
Nine days later, on a Saturday, I had time to level the washer myself. Leveled it to a gnat's behind. The LG no longer tried to walk around, but it sounded like a helicopter. It shook the whole house. It was sitting on a first floor, outside wall, with ceramic floor. The flooring was truss-built and very solid. With only 8 dress shirts in it, it sounded like it was going to tear itself apart. I called the orange store to come get the set. Returned the set and bought thsi Samsung and matching dryer with Vibration Reduction Technology. I love the new set, no noise, no vibration. Also, they are feature-rich and clean the clothes very well.
What's great about it: It doesn't vibrate.
What's not so great: Nothing
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Performance
5 out of 5
5
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Customer Rating
5 out of 5
5
Smelling good with Samsung!
on November 25, 2008
Posted by: Moterhof2
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from Ky
After much research and considering the Electrolux versus the Samsung. We decided to go with the Samsung due to the promotion that was offered at the time and I was getting steam in both the washer and drier whereas I would be out alot more money to get steam in the electrolux washer and drier...plus I got free pedestals...Purchased this set approx 3weeks ago and I really enjoy it.. the only drawback I have with this washer is that it still has mild vibration during spin cycle even after leveling...thought the VRT was suppose to fix that prob..I have the set on my 1st floor (living space)...the clothes come out smelling soooooo clean and as for stains.....whats that?....old stains are even removed with the steam cycle...cant find anything else in the house to wash...
husband even likes using it...THATS A FIRST!
If I didnt go with this set my next choice would have definitely been the Electrolux..
great product...loving it!
What's great about it: GETS CLOTHES CLEAN/SMELLS GREAT...LOVE THE STEAM
What's not so great: lengthy wash cycles..but worth the wait...still mild vibration even after leveling.
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Performance
5 out of 5
5
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Customer Rating
5 out of 5
5
FANTABULOUS WASHER/DRYER
on November 25, 2008
Posted by: TNCounselor
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from East Tennessee
If you've been looking at LG, KENMORE, ELECTROLUX--this is the product to BUY! I searched for over a year until this came along!
The only thing most people complain about with ANY front loading machine is mildew/water/smell with the seal on the washer. I have had NO problems because after I get a load out of the washer I leave the door open about 5 inches or so and then close it an hour or so later...so there's no water to cause any problems! On to my review---
I love this washer (and the matching dryer). I got my set about a month ago on sale with the free pedestals. I must say I got a great deal ($2600 with the pedestals and delivery/set up). I have been really happy with the performance. My husband wears uniforms and works underground in a mines, so his clothes are very dirty. This is the first washing maching that gets them CLEAN! Clothes smell better and look better.
I am an educator, so I dress in alot of HAND WASH ONLY items and DRY CLEAN ONLY items, and I can use the hand wash option and it's not going to ruin my clothes because there's no agitator to rub the items. If it's DRY CLEAN ONLY I steam them in the dryer...works GREAT!
I have been very happy with this purchase and BEST BUY was great with setup, delivery and removal of our old junky set. THANKS and I WOULD BUY THIS AGAIN!
What's great about it: Everything from: simplicity, look, options, size, you name it!
What's not so great: It's a little pricey-but ALL washers of this calibur are expensive-so it's expected!
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Performance
5 out of 5
5
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