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Customer Reviews Collected from Samsung US |
Samsung - Galaxy S 4 4G Cell Phone
Average Customer Rating:
4.6
Rating breakdown 878 reviews
5 Stars
610
4 Stars
216
3 Stars
34
2 Stars
8
1 Star
10
95%of customers recommend this product.
(
811 out of
854)
Customer Reviews for Samsung - Galaxy S 4 4G Cell Phone
Customer Rating
2
Buy A Different Phone
on August 20, 2013
Posted by: BigBluex2
Expertise:Intermediate
I bought this phone in June of 2013 through Sprint, within two days they had to replace the phone because it could not attach to the network. I was given a new phone and this one attaches to the network but can't get a signal anywhere. I get about 1 1/2 to 2 hours before the battery is completely drained from trying to get a signal. Sprint says there is nothing they can do. When I charge my phone (which is often) it will randomly shut itself off while charging. Unfortunately you don't know when it will turn off or stay on so you constantly have to check on the phone to get it to charge. When you can get a signal and try to view something on the internet it can't hold the page it jumps back to whatever the phone has bookmarked. This phone has a lot of problems and they can't seem to fix them. I suggest you buy a different phone and don't waste your money like I did. This phone is VERY DISAPPOINTING!
Cons: Poor quality, Did not meet expectations, can't keep a signal, drains battery within a couple of hours, back is a plastic piece, shuts off while charging
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galxaxy S4
on April 26, 2013
Posted by: PRINCESSNAY
from las vegas, NV
Expertise:Intermediate
This phone is awsome it is a must have I traded up my Galaxy S3 for this Galaxy S4... What a huge difference I have found my life companion....
Pros: Bright display, Inexpensive, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
TOOO BAD
on November 4, 2013
Posted by: Cassius
from Enola PA
Expertise:Expert
I got a S4 , the 4G antenna was bad.
Then got a replacement which had a dent.
Then got a replacement that would freeze.
Then got a replacement that would not activate.
Then got a replacement which had a dent.
Then got a replacement that would freeze.
Then got a replacement that would not activate.
Product is of very bad quality
DOT BUY THIS. THIS IS NOT THE NEXT BIG THING.
Cons: Poor quality
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
If only it wasn't plastic....
on August 29, 2013
Posted by: ETech
from NYC
Expertise:Expert
So I had the phone a little over 4 days and had light use of it. I slipped it into my pants pocket at work and went to go make a phone call. Upon pulling the phone out I noticed the AMOLED screen was cracked. Well that ruined the day. I would suggest not using the phone at all due to the poor plastic housing strength and pressure the AMOLED screen is under from the front glass. Any small tweaks and the AMOLED screen will crack. So make sure you buy a titanium or stronger case if you intend to use it like a regular cell phone. Also had sporadic signal which required me to turn off/turn on to restore. The phone was so new it even had the original factory protection film on it.
Of course no warranty, even though in Africa and other 3rd world countries Samsung will replace the screen up to two times! It is called ADH - Accidental Damage from Handling. However they will not offer to those in the U.S,
Pros: Lightweight
Cons: Poor quality, Did not meet expectations, not durable
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
1.No Remote Control settings 2.Does the phone support Find my Phone?
on October 16, 2013
Posted by: boziah
from minneapolis
1.No Remote Control settings 2.Does the phone support Find my Phone?
How do i track it using find my phone? Samsung website does not show support for SPH-L720 model
How do i track it using find my phone? Samsung website does not show support for SPH-L720 model
Cons: Did not meet expectations
Features
2
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
this product has great features
on October 26, 2013
Posted by: Marrr
it is a verry nice cellphone,it has a great collor.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
How far they have come...
on February 25, 2014
Posted by: SJM1967
from Newnan, GA
Expertise:Expert
I just got the Samsung Galaxy S4 to replace my Samsung Epic 4G that I had for the last 2 years. I loved the physical keyboard on the Epic but other than that I wanted to set it on fire on many occasions. Actually it ran so hot and burned up batteries so fast I'm surprised it didn't go up by itself! The battery died in 2 hours. Not so on the Galaxy S4. I haven't put it down since I got it and it holds a charge for a long time. The screen is bright and crystal clear and the definition is incredible. I worry about durability because it is very thin. It runs incredibly fast and smooth and has a massive amount of features and options. Tech geeks and app lovers will go crazy over it! The expandable memory is what really sold me because I usually keep about 5000 songs on an SD card. The 16GB internal is awesome because you can store music, pictures and APPS!! I've already downloaded over 150 apps and could load hundreds more. It will take quite a while to figure out whether I'll like/use some of the features like facial recognition and the ability to change songs, pages, etc by swiping my hand over the screen. Hover/Zoom is neat. It will also take getting used to because it is much thinner and larger than my old Epic. Very thin. Time will tell how it physically holds up.
Pros: Bright display, powerful, tons of memory expandable memory, great battery life
Cons: a ton of pre-installed apps you'll never use, can't uninstall pre-loaded apps
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Battery is very bad
on May 25, 2014
Posted by: MrRabbit
from Fallon, NV 89406, USA
Expertise:Intermediate
My phone battery dies in less then 8 hours even with everything turned off the only time it will make more then 8 hours is if its on airplane mode. That is not using it my friend has a s3 and he has GPS on wify on and lets facebook run and all his apps running and it will last almost 2 days. The s4 must have been made with out a antenna because it loses signal all the time I had a cheep LG and it worked in all the places the s4 will not.
Pros: Bright display
Cons: Did not meet expectations, bad battery, poor signal
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
2
Written by a customer while visiting Samsung US