Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 4 4G Cell Phone
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 878 reviews
5 Stars
610
4 Stars
216
3 Stars
34
2 Stars
8
1 Star
10
95%of customers recommend this product. 
(
811 out of 854
)
Customer Reviews for Samsung - Galaxy S 4 4G Cell Phone
Customer Rating
5 out of 5
5
The best phone EVER.
on July 29, 2013
Posted by: SamsungRocks123
from Miami, FL
Expertise:Expert
I have been fortunate to be in IT field and in charge of company's mobile accounts. I have seen and played with just about every device offered in North America and must say, Galaxy S4 is one of the best phones as of today. The features, battery life, size, the list goes on and on.
Pros: Built-in speakers, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on September 18, 2013
Posted by: Durfkin15
from Baltimore, MD
Expertise:Intermediate
I have had this phone for about 4 months now. I have never had a problem with it. It has endless features that are easy to use. The camera is amazing and it takes sharp shots. Great phone!
Pros: Built-in speakers, Durable, Lightweight
Cons: price
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LOVE IT!
on October 18, 2013
Posted by: Amorvitae93
Expertise:Expert
The best phone on the market! So far the best phone I have owned.
Death to the fruit
Pros: Built-in speakers, Bright display, Realistic color, Lightweight, personalizable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this device
on October 18, 2013
Posted by: Luv2Android
from FL
Expertise:Expert
I've had this device for a month now & I have nothing bad to say about it. The display is crisp and vivid and can play full HD content. The camera takes amazing pictures even in low light when you have night mode on; the camera has a variety of useful modes as well that are fun to play with and useful in many situations. The phone itself runs pretty smoothly with little to no slow downs in performance. Gameplay is pretty solid even with intense graphics. Overall I'd say is a really good product.
Pros: Bright display, Durable, Lightweight, great camera, fast performance, useful software features
Cons: speakers did not meet expectations, plastic build & design
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
love it
on October 23, 2013
Posted by: evonyplayer
from springfield ohio
Expertise:Intermediate
i love the Samsung products this phone is no exceptions no issues just great performance
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Birthday Present Ever
on October 31, 2013
Posted by: Lady12B
from Boston, MA
Expertise:Intermediate
I recently switched from an iPhone to the Samsung. I must say as a techie, the speed for me is faster, screen is bigger and the applications are basically perfection. This phone is basically my walking laptop. Picture is in great detail, like I have an HD TV almost.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on May 13, 2013
Posted by: smorris
Just switched from an iPhone to the Samsung Galaxy S4. I love the phone. Its fast and the display is great.
Pros: Bright display, Realistic color
Cons: screen very sensitive
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
First time smartphone owner
on June 6, 2013
Posted by: AbeS4
from Illinois
Expertise:Intermediate
I had to switch carriers and I finally decided to get a smartphone instead of a regular old phone. So the change was massive for me, but I am young and I was able to ingest it all. My mother is having harder time though. If you are familiar with samsung products you probably won't have any trouble adjusting. There is a learning curve, and it all depends on how familiar with technology.
The phone is great though, I was used to not having a smartphone so my battery could easily last a week I know that's not the case for smartphones let alone this one. I was pleasantly surprised that this could last 2-3 days if I turn it off at night, this was with moderate play time as well. The screen is great, I know some people have been saying there's too much saturation but it doesn't bother me. I am a little upset that the speakers are rear facing, but it is a minor setback. The camera's good enough, and lots of features to play around with as well as an automatic mode to keep things simple. The system by itself runs pretty smoothly, swiping through pictures and pages works great. It is fast.
Some of the major features for me were the fact that you can add memory with a micro sd card and the fact that you can replace the battery. The other major competitors did not have features as rudimentary as this, these things are important. Especially when the phone is already loaded with a bunch of things from the start. I don't know if the problem was specific to my carrier, but I purchased the 16 gb model and had only about 9gb free the day I got it. So the micro sd card was a must considering my music would take up a lot of that free space.
All-in-all the phone is great. I love it and have yet to have any major problems with the phone. Everything works smoothly and while a lot of the new features are gimmicky (like waving at the screen or scrolling with your eyes) you can turn them off if you please. I did because they were a little silly.
Pros: Bright display, Lightweight
Cons: the screen is hard to read in sunlight, there's a lot of apps preloaded onto the phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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