Only problem was at store. They were really busy but seemed to be short staffed. However the staff on duty were very helpful and knowledgeable. Overall very satisfied with product.
Prior to getting my GS6 I read SO many user reviews and was lead to believe I may be buying anything from a piece of junk to a bug-laden overheated, battery-eating less functional version of my GS4. Despite all the negativity I acquired the GS6 and for over a two weeks now it has been amazing. First, the transition from my GS4 to GS6 with Smart Switch went way better than expected. Virtually everything about my old phone was transferred to my new phone including various settings, wifi logins. The transition was quick and painless.
If I had to agree with any criticism I read prior to purchase would be the lack of the ability to remove/replace a battery and also the lack of SD card expansion. Although the 32GB is more than enough space, and I rarely (but sometimes necessarily) needed to remove the battery from my GS4 in the past, it was nice to have those capabilities. So it's a slight criticism, but manageable.
The main complaint I found in others reviews was battery life and the abundance of apps running. Here is my advice to you. Learn how to use your phone. It could not be more simple to close an app with the GS6. To the left of the center button is another button. It's there trust me. I know it's not raised and shiny but touch the glass and all of your open apps will be displayed. You can close any app you want or close them all. Try it. It's easy.
The fact is, we all refer to these devices as phones and really they are very powerful miniature computers that need management. Aren't using an app? Close it. You are no where near a Wifi connection? Shut down Wifi. Working at your desk or lounging around your house not using your phone? Charge it.
In an effort to make it more efficient, they took away features that I really miss from my Galaxy S3. It really is funny how you miss things like being able to customize the snooze functions on the alarm.
The phone is really powerful. It has never lagged. There are a ton of sharp new features that make it easier to move around.
As a new smart phone user, I was a bit overwhelmed by all the features and services of my new Samsung phone. But now, I love this phone. Very easy to use and very reliable, great call quality and lots of useful tools. I'll never be without a Samsung phone again
My Samsung galaxy 4s is amazing. I love it. They keyboard is great. The features are amazing. The apps help me deal with everyday problems an that's awesome.