Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 4 4G Cell Phone
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 952 reviews
5 Stars
661
4 Stars
234
3 Stars
35
2 Stars
9
1 Star
13
95%of customers recommend this product. 
(
867 out of 916
)
Customer Reviews for Samsung - Galaxy S 4 4G Cell Phone
Customer Rating
2 out of 5
2
Does not maintain performance
on October 2, 2016
Posted by: MikeJuhaw1
from Akon, Ohio
Expertise:Intermediate
The phone will not fullfill your two year contract. The phone worked well in the beginning, but after a little bit it started operating slower, randomly closing applications, and then the screen decided to die. I had the phone for roughly a year and a half, but for the last 6 months it started to fizzle out.
I hate to say this but my previous Iphone lasted a lot longer before I needed to upgrade (I had it for 2 years plus). I didn't even reach my free upgrade.
Pros: Durable, Lightweight, Built-in speakers, sd card, removable battery
Cons: Did not meet expectations, Poor quality, firmware issues, headphone jack randomly quit, randomyl closes apps while in use, occasionally wil not recognize sim card
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
dissatisfied
on January 3, 2017
Posted by: 123lin
from Charlotte,nc
Expertise:Intermediate
Please see my explanation below. It will tell you my dissatisfaction with the Samsung product. I would not recommend Samsung to my friends.
Pros: Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
ok
on February 11, 2017
Posted by: 2737
from KCK
Expertise:Intermediate
nothing to write about. What should we define what we loke.
Pros: Realistic color, Durable, Inexpensive
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Content and Application Layout Features
on March 6, 2017
Posted by: TreyS2009
from Royse City, TX
Expertise:Expert
Samsung Galaxy S4 for AT&T in my opinion, is an EXCELLENT phone for just about anyone. Great job Samsung, and the XDA ADK Developers.
Pros: Bright display, Durable, Lightweight
Cons: Not high def
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like this phone.
on May 26, 2017
Posted by: swagboiwhatup
from ny
Expertise:Intermediate
I have had my S4 for a year now and couldn't be happier. A very nice phone. Looks great, has a big screen, performs well and is still lightweight. Good overall.
Pros: Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Was a fantastic phone until....
on May 13, 2018
Posted by: Mom2girls70
from Kentucky
Expertise:Intermediate
One day it just shut off and wouldn't come back on. I bought a new battery, tried an external charger, tried a hard restart....nothing. It had not been dropped or water damaged. It was in perfect condition and it just stopped working.
Pros: Bright display, Realistic color, Lightweight, Built-in speakers
Cons: Poor quality, randomly stopped working
Features
5 out of 5
5
Performance
2 out of 5
2
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
sucks
on January 29, 2019
Posted by: pcfromdc
from Washington, DC
Expertise:Intermediate
The battery life sucks. I have to keep charging in 3-4 times a day.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
best cell phone I ever had!
on October 22, 2021
Posted by: DBATL
the size, and capacity as well as the dynamite camera made this phone almost perfect. ease of replacing the camera and sd card were convenient. it is a shame they stopped making it or couldn't make it 5 g compatible. the new ones are too big, and pretty sloppy to use. sometimes, if it ain't broke, you shouldn't try to fix it! had to :upgrade to an a32-5g, and am having issues in it's first two weeks of service. may be the provider's problem, though. i miss my s4, though, terribly.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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