Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 4 4G Cell Phone
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 953 reviews
5 Stars
661
4 Stars
235
3 Stars
35
2 Stars
9
1 Star
13
95%of customers recommend this product. 
(
867 out of 916
)
Customer Reviews for Samsung - Galaxy S 4 4G Cell Phone
Customer Rating
5 out of 5
5
The best so far!
on January 20, 2014
Posted by: RJSIII
from Lewisburg, WV
Expertise:Intermediate
I love this phone and will continue to buy this brand, looking forward to a 5 in 2014!!!!
Pros: Bright display, super fuctions
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's good
on January 24, 2014
Posted by: BB01
from TX
Overall it handles all that I need from a smartphone. The only problem I've had is a glitch in the contacts and I plan to call or stop by a store to get that sorted. It can handle a lot of apps, especially as compared to the original Galaxy S.
Pros: Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S4
on January 25, 2014
Posted by: KierBear
Fantastic phone. High resolution screen is stunning
Pros: Bright display, Inexpensive, Durable
Cons: Too big
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Never Thought I Needed It
on February 1, 2014
Posted by: GrumpyMom
I was not a fan of these new phones. I LOVE my new phone. Way to go!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone, too many Google apps
on February 2, 2014
Posted by: jpb1818
from Huntsville, AL
Expertise:Intermediate
Great phone. Easy to use. Upgraded from the Galaxy S. Too many Google apps, though, and they all have unrestricted permissions to access everything from your contacts list, phone conversations, microphone, camera, all without your approval. Too much privacy invasion, so I had to disable all Google apps except gmail and play store.
Pros: Bright display, Realistic color, Lightweight
Cons: too many google apps
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Upgrade!
on February 7, 2014
Posted by: Arekin
Expertise:Expert
Had a Galaxy S and S2 previously and I was very pleased with their performance, so naturally when it came time to Upgrade I went for the S4. The Phone is amazing, great battery life, great performance. It is fast, doesn't bog down even with my tendency to leave things running. I would (and have) recommended This phone to my friends, If I have any complaints at all it is that "Black Mist" is not truly black, but rather a black cross pattern over grey. At an angle or a distance it looks almost like black anodized brushed aluminum, which is cool, but straight on up close the pattern is very visible. Its not bad, just not my preference.
Pros: Bright display, Realistic color, Lightweight, performance workhorse
Cons: black mist not really black
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good but could be better
on February 10, 2014
Posted by: 7734
from Texas
This is a almost a great phone, but it has one major set back. The RINGER. For some odd reason, someone at Samsung thought it would be great for the ringer to start low than burst to the normal setting. It doesn't increase gradually. It just gets loud. Samsung removed the setting from the S4 that is available on the S3 that corrects this problem. Samsung also includes alot of useless apps, but they can be turned off. I wish Samsung would gives the owner an option to remove these apps. I wish Samsung would do a software update to fix the ringer. Lucky for me that a rep from Google suggest ed an app that would correct the problem..............DISABLE INCREASING RING ....... this app corrected the ringer problem.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, micro sd slot
Cons: bad ringer volume, too many useless apps
I would recommend this to a friend!
Features
2 out of 5
2
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Galaxy phone for Work & Leisure.
on February 18, 2014
Posted by: SoFlaSamsungFan
from Coconut Creek, Fl
Expertise:Expert
I have had Android phones for some time. Most Samsung.
Previously had the Samsung S3 and was very pleased with the performance and features of the phone. With the S4 coming into the market I was lucky to get an upgrade from my job. Wow this phone is much faster and the features from email calendar sync of devices and cloud accounts is essential. The camera is fantastic and very intuitive to use.
Reliable software and hardware make this an excellent phone to use and enjoy. Looking forward to future Galaxy S phones.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, very useful in the it enterprise world
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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