Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 4 4G Cell Phone
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 953 reviews
5 Stars
661
4 Stars
235
3 Stars
35
2 Stars
9
1 Star
13
95%of customers recommend this product. 
(
867 out of 916
)
Customer Reviews for Samsung - Galaxy S 4 4G Cell Phone
Customer Rating
5 out of 5
5
great phone with lots of features
on October 9, 2014
Posted by: hershey968
from Long Island, New York, USA
Expertise:Intermediate
Love the samsung galaxy phones, use a samsung tablet so it is great to have both synced up and easy to find things on either one. My most favorite feature is the swype texting one. So much easier than regular texting.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features for any age.
on October 9, 2014
Posted by: ibeth
from Annapolis, md
Expertise:Beginner
This product has great features for any age and for any person.
Pros: Inexpensive, Lightweight
Cons: Poor quality
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is easy to use
on October 9, 2014
Posted by: bertajean13
from Pittsburgh, Pennsylvania
Expertise:Intermediate
I will admit that initially I was intimidated by all of the features but I quickly not only adapted but mastered this phone. There are still things I learn & always new updates & apps available. I love my phone!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Device!
on October 9, 2014
Posted by: rykatemom
from Charleston, MO
Expertise:Expert
I've really enjoyed owning my Galaxy S4. It is my daily driver, and also serves as my only camera. Overall, the device is excellent; the feature set that is available on the GS4 gives it a fantastic balance between productivity and entertainment. My only real complaints with the device are with battery life, which has significantly dropped after updates, and with the placement of the speaker. The speaker really ought to be placed on the edges or front of the device, allowing for access of the screen without muffling the sound from the speaker, while providing access to all of the hand-gesture commands that made this device so innovative. My next device will most definitely be another Galaxy- I'm picking up the Note 4 on release day, and very excited about the new features and camera improvements offered there. Keep up the nice work, Samsung!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, good feature set, high-quality camera
Cons: battery life is not meeting expectations, speaker placement on back of device
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A great product tarnished by an unstable OS
on October 9, 2014
Posted by: BoldCopy
from Milwaukee, WI, USA
Expertise:Expert
I enjoyed my S4 immensely in the first year of ownership. When KitKat rolled out, I became one of a small percentage of users whose device became unreliable. I will be honest, it's not Samsung's fault. The same issues that plagued my phone were reported with competing brands. But it got to the point where I had to upgrade a phone that otherwise looked pristine and had always been a performer.
Pros: Bright display, Durable, Lightweight, latest technology
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
amazing phone
on October 9, 2014
Posted by: OzwaldC
from Columbus, OH
Expertise:Expert
Absolutely loved the phone. Great camera, and runs awesome!
Pros: Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
this phone has great things
on October 10, 2014
Posted by: Anonymous
from California
Expertise:Intermediate
Cover all my needs.is light end the screen is perfect size.
Pros: Bright display, Lightweight
Cons: expensive
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great product
on October 10, 2014
Posted by: sherbear24
from Buffalo, NY
I love the Samsung galaxy S4. It is everything I thought and more. I never had any problems with it and it's a well made phone. I would totally recommend this product to friends and family.
Pros: Built-in speakers, Bright display, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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