Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 4 Cell Phone
Average Customer Rating:
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 226 reviews
5 Stars
172
4 Stars
50
3 Stars
3
2 Stars
1
1 Star
0
99%of customers recommend this product. 
(
216 out of 218
)
Customer Reviews for Samsung - Galaxy S 4 Cell Phone
Customer Rating
5 out of 5
5
The cure for the common phone...
on April 30, 2013
Posted by: Anonymous
from Phoenix, AZ
Expertise:Expert
I was one of the people who blew off the S4 as an unimaginative incremental upgrade that would sell like hotcakes to fanboys. Words I find ironic now holding the S4 in my hand. I think the turning point for me came when I was watching a Netflix movie on my HTC one. It was a dark room and the light from my One was entirely too bright so I tapped the screen and pulled down the notification bar to quickly change the brightness...No brightness adjustment. Just a check-box to activate Power Save Mode. So to adjust the brightness I hit the setting button, went into display, and made the change. Reopening the Netflix app, I re-clicked on the movie, it buffered and continued where I left off. Now it was a little too dark...Rinse and repeat. This was about as unintuitive as it gets. I realized at this point I was missing some pretty fundamental options I had grown accustomed to coming from the Galaxy S3. Quick settings aside, the lack of a menu button was becoming more and more of an issue as well. With larger screens it is an annoyance to continually have to reach to the top of a screen to pull down the notification shade and then tap settings in the far upper right, or when in an app to have a quarter inch of my nice 1080p HD display go missing so I can see three small dots indicating click here for Menu. I did my best to enjoy the time I had left with my trophy wife of a phone. But, upon receiving the S4 I was pleasantly surprised, I actually loved the design. It just feels good in the hand. I can honestly say at the end of the day I prefer Samsung's understated design over that of the HTC One. The build feels seamless and is light and thin. The S4 for all it's cheapness in material was a solidly built uniform device. Armed with Quick access to all of of my settings AND a Menu button I finally feel at home. I love the S4. For me it's like not having to give up the S3 I loved while gaining a boost in performance and screen.
In the end this is more of a comparative review between the HTC One and the Samsung Galaxy S4, but since that is the question most android buyers will be facing until the next great phone is announced - Here's my $.02 worth.
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Has not disappointed me!
on May 18, 2013
Posted by: s4lover
from Washington DC
Expertise:Intermediate
I love my phone! I kill the battery daily with the use I put through every day. I wouldn't go without it. I traded in my Iphone 5 as soon as I demo'd this phone, I do not regret a thing.
Pros: Bright display, Durable, Realistic color, Lightweight, super fast
Cons: little spendy
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S IV
on May 25, 2013
Posted by: Anonymous
from Colorado Springs, CO
Expertise:Intermediate
This phone is awesome!! I went back and forth over the iPhone 5 and the Galaxy S IV. I am so happy I chose the S IV. I wouldn't trade it for anything. Great phone! Had it for over a month and still learning new things. Very Satisfied!!!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, everything in one
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone.
on July 31, 2013
Posted by: Pin2
from Richmond, VA
Expertise:Expert
I have to say Samsung out done themsleves on this phone. I love all the functions on it, I am on the phone more than my home PC or laptop becuase it is fast. The best part it it that how light it is and I don't need to buy an extended battery either.
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
awesome phone!
on August 19, 2013
Posted by: dre1245
Expertise:Expert
very fast at least faster than my iphone, and way bigger.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, has lots of fetchers
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LOVE everything about it
on May 2, 2013
Posted by: Kemoroldan
from New York, NY
Expertise:Expert
This is why I say to get this phone, other phones when you look at them yeah they look nice, yeah they look cool, but it doesn't have what people want, they only care about the money and looks, and this phone has the looks, software, hardware, camera, has everything in one, and best of all is not that expensive as i though it was going to be.
Samsung you've done it again
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, camera, amazing
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Best ever
on April 29, 2013
Posted by: SamsungGalaxyLover
from New Jersey
Expertise:Intermediate
At first I was a little disappointed that there's no much difference from S3 when I ordered it, but when I get a hold of it, it was the greatest phone ever had from S2 to S4. I love the voice command features without pressing a button, dal screen shots, air gestures, split screen, slide widget, bigger screen, thinner and lighter phone, the color are crispier, brighter, and most of it all the battery life is magnificent..twice as long as S3..I love this phone so much.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Investment Ever
on July 7, 2013
Posted by: Kikki
from Brooklyn, NY
Expertise:Intermediate
OMG!, I love this device, i went from the Epic 4g from two years ago to the S4 this year and i absolutely love it. I love to spend money and I have to say that this is my best investment yet. I do everything on here. The screen is big the camera is super clear and the sound is awesome.
It is very sleek and easy to hold, it is very light and easy to carry everywhere.
It is also very easy to use.
Can't wait the the 5th one comes out.
I can also use google maps without getting lost!
The only problem i have is if you don't be careful it overheats really quick.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: overheats
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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