Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 4 Cell Phone
Average Customer Rating:
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 226 reviews
5 Stars
172
4 Stars
50
3 Stars
3
2 Stars
1
1 Star
0
99%of customers recommend this product. 
(
216 out of 218
)
Customer Reviews for Samsung - Galaxy S 4 Cell Phone
Customer Rating
5 out of 5
5
Best Galaxy Yet!
on August 3, 2013
Posted by: LuvTech930
from Richmond, Virginia
Samsung have out done themselves with the S4! The features are great, and the camera is high quality. I am still disappointed with the plastic build, although it does make the body quite light weight. The gorilla glass does not scratch at all easily. Overall very impressed!
Pros: Bright display, Lightweight, high mega camera
Cons: plastic build :(
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
love my new phone
on August 6, 2013
Posted by: Ann213
from Ft Wayne,IN
Expertise:Intermediate
just got my phone today..its only been a few hours and I am having so much fun with the new features..I love love love it...great product Samsung
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great!
on September 2, 2013
Posted by: KevEF
from Tulsa, OK
Expertise:Expert
I have had this phone for under 24 hours now and I can not say I am disappointed in any way. It's everything I expected and more!
Pros: Bright display, Realistic color, Lightweight, feature packed
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Outstanding phone
on April 27, 2013
Posted by: Thunderdell
from United States
Expertise:Intermediate
I am very happy with this phone. I had another brand android before this and it seemed,ok. It wasn't great,but this phone is fast and I already linked pictures to my daughters Galaxy s3,we both smiled on that feature.The phone is fast and I like the idea that I can do the full internet.My other phone gave me hard time with that. I have much more exploring to do on this phone and hope it is long lasting.Thanks for a great phone.While wife was driving I took roadside pics and they turned out phenominal,best I have ever seen from a phone.
Pros: Bright display, Inexpensive, Realistic color, Lightweight, nice features
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Geate phone but video and audio out of synchronization
on May 2, 2013
Posted by: darksidekiller
from Puerto Rico
Expertise:Expert
Hi, recently I got a Samsung Galaxy S4 from Sprint and I have to say that it is a great phone. For now I found an issue with the Samsung Galaxy S4. Yesterday I recorded a video around 26 minutes. When I watch that video I got the video and the audio out of synchronization. Please Samsung verify and fix it
Pros: Bright display, Realistic color, Lightweight
Cons: expensive, audio and video out of synchronization
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The Good and the Bad with the Galaxy S4
on May 2, 2013
Posted by: Mom4Angels
from Austin, TX
Expertise:Expert
After three days with the phone, I am disappointed with two major factors in my purchase. I loved the 16GB and having only 9GB available to me is very disappointing. As a Linux user, I understand that some space is dedicated to OS files. Having approximately 1/2 of the hd space to OS and advertiser programs is really Unacceptable! You should mention this on the BOX or in your ads. (Galaxy III has approximately 12GB of 16 for user).
The other extremely poor experience is with Wi-Fi. Not being able to control WHEN/IF it connects may be a deal breaker on this phone for me. Earlier this month, I purchased 2 Galaxy III phones for my kids and they are able to access the Optimizer and turn off auto connect. I was just told on chat that the ONLY way to get to Optimizer on the S4 is do to a factory reset and decline then. Not sure I want to go this route as I have been customizing the last 4 days! These are two serious issues for me with the phone. I LOVE Samsung products and my home has many. We have PC monitors/hard drives because Samsung is quality and lasts in my home. This is why we chose to change from our current phones (not Samsung). Really need a way to install to SD instead of having to go to my files and move. With only 9GB, need to be able to install/move most of my downloads to my 32GB SD. (YES, storage is an issue for me :0)--NO, don't want phones without SD.
The Good: I Love that I have been able to move some things to my 32GB SD (go to my files and click Move to SD). Hopefully, will be able to move more and move what I choose without problems using from SD. I LOVE the S-Beam and will use it extensively. I love the lightness of the phone and the feel in my hand. Love the SD option (a must for us). Love the white color. Absolutely LOVE the battery life (200% better than previous phones and a BIG deal in our home--4 phones).
Value for the phones is average for a new phone. (We purchased ours at a Club and did get a better deal than through our carrier directly; so, that is a bonus.
This phone would be a 5-Star rating except for the Hard Drive space (8-9 of 16GB) and the Wi-FI (I pay for 4G and would like to use 4G)!
Overall, the phone IS an improvement over my 2 year-old Android phone with only 500MB internal space. Counted on getting close to the 16GB internal storage (12GB would have been acceptable). Still in our first 30 days with our Galaxy phones (Galaxy III and Galaxy 4); so, deciding if I will Love my Galaxy S4 or not! My kids do Love their Galaxy S-III.
Pros: Built-in speakers, Realistic color, Lightweight, s-beam rocks!
Cons: Did not meet expectations, 9 gb of 16gb available to user, only way to stop auto wi-fi is at activation
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simply Elegant!!!!!
on April 28, 2013
Posted by: reverepats
from Peabody,MA
Expertise:Intermediate
Coming from a GS3, and now the S4, i was very familiar with this deivce. Long story short, im extremely happy.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galxaxy S4
on April 26, 2013
Posted by: PRINCESSNAY
from las vegas, NV
Expertise:Intermediate
This phone is awsome it is a must have I traded up my Galaxy S3 for this Galaxy S4... What a huge difference I have found my life companion....
Pros: Bright display, Inexpensive, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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