Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 1,942 reviews
5 Stars
1,322
4 Stars
505
3 Stars
70
2 Stars
27
1 Star
18
95%of customers recommend this product. 
(
1,823 out of 1,923
)
Customer Reviews for Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Customer Rating
5 out of 5
5
Phone
on March 3, 2014
Posted by: phasbargen
from Breckenridge,Mn.
Expertise:Intermediate
I have owned many different cell phones over the years. The Samsung is by far my favorite!
Pros: Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great hardware crippled by bloatware
on January 16, 2014
Posted by: Jwhistler
from Virginia
Expertise:Expert
I've tried to learn to love the TW interface, but for all it's bells and whistles, it does little more than slow the phone down and suck up storage and processing resources.
This phone comes loaded with tons of bloatware, much of which can't be uninstalled. NFL app? Samsung Games? Picture Album app? Why can't I remove this useless stuff I don't want? My 32 GB device has about 8 GB of stuff I don't want and can't remove.
Swiping screens from side to side is often met with stutters. Opening an app frequently takes a pregnant pause. Typing a number on the phone pad requires a patient pace, otherwise numbers get skipped.
I truly wanted to love this phone but, alas, it's no Nexus...which is what my next phone will be.
Pros: good hardware specs
Cons: Did not meet expectations, bloatware that cannot be removed
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awsomeness!!!
on September 22, 2013
Posted by: pn4jc
from Whittier, CA
Expertise:Intermediate
I have had many smart phones, but the Samsung Galaxy S4 is the best of all. Just the size of the screen was enough to attract me. The rest speaks for itself and if your thinking of buying one of these beauties, just do it and you will see that the iphones are not any better. This phone is so beautifully made and it's size is worth the look.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Plain and Simple....
on September 28, 2013
Posted by: DMACMA
from SC
Expertise:Intermediate
I love this phone!!! Battery life could be better, only downside I can find. I have owned 3 different platforms and I love this phone. Period...Easy to use, lots of great features and reliable. Can't ask for more than that.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
S4 junk this is being nice
on April 14, 2014
Posted by: Madperoid1
from Arizona, USA
Expertise:Intermediate
I have had three of these in less than 18 days first phone app and battery problems 2nd phone screen got so hot it crack 3rd phone said it could not find SIM card or sd chip version wants to keep giving me the same peace of junk .Fix your phones the s4 is nothing but junk. Not worth the trouble I have to go through
Cons: Poor quality, Did not meet expectations, junk
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S4 - great phone, mediocre battery performance
on April 24, 2017
Posted by: DJSmasho
from Texas, USA
Expertise:Intermediate
This is the second time I've purchased and owned a Galaxy S4 new. The performance and features and function of the phone is again, excellent. This explains why I bought one new despite them being so old after so many years. However, there is one missing / problematic feature - the battery life. Even from the 1st week of owning it, the battery will not last a full day if it is used much and especially for anything besides really basic phone use. If you decide to use GPS for even one trip (albeit a short trip 20-30 min, you will have to recharge the battery that day. Great phone, but this model needed a little work on the battery itself or the phone's conservation of the battery. Otherwise, hightly recommended!!
Pros: Bright display, Durable, Inexpensive, Lightweight, Built-in speakers, excellent speed and performance
Cons: weak battery performance
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simply Amazing
on July 14, 2013
Posted by: Anonymous
from Springfield, Oregon
Expertise:Beginner
I have never had a phone that was so fast and worked so amazing. And for all the things that it can do the battery life on this phone is excellent. I would recommend this phone to everyone
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
(click to see the video)
User submitted video
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AMAZING PHONE/COMPANION
on July 24, 2013
Posted by: iceberg384
This phone is the ultimate android! It does everything i need and more!
Pros: Built-in speakers, Inexpensive, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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