Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 1,941 reviews
5 Stars
1,321
4 Stars
505
3 Stars
70
2 Stars
27
1 Star
18
95%of customers recommend this product. 
(
1,822 out of 1,922
)
Customer Reviews for Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Customer Rating
5 out of 5
5
this product looks and operates great
on October 8, 2014
Posted by: cnova1501
from phx
I'm very satisfied with my phone. I love the colors that are available.
Pros: Durable, Realistic color, Lightweight, doesn't bend
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on October 8, 2014
Posted by: DaveEd3597
from United States
Expertise:Expert
I've only had this phone for about 4 months now and I would recommend this phone to anyone who is in need of a great smartphone. The performance is great(better than apple products), The screen is a decent size, great picture/video/sound quality. It's also durable. I've drop this phone so many time(without case) and it hasn't cracked yet. I give 5/5 for the phone
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, good size screen
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great in every way but has one major flaw
on October 8, 2014
Posted by: CMCMCMCMCM4
from MD
Expertise:Intermediate
The phone is great in every way but has one major flaw--the phone's USB connection wears out prematurely making it difficult, if not impossible, to charge it and connect it to a PC. It seems this is a common problem with S3's and S4's. My workaround is to purchase an external charger and extra batteries and to use the USB connector as little as possible once the part shows the early signs of eventual failure. It's a shame the phone has this problem because it has been great in every other way.
Cons: usb jack in the phone wears out prematurely
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone for the most part
on October 8, 2014
Posted by: BigMakk
from Bristol, VA
Expertise:Intermediate
I have to say I wanted this phone as soon as I seen it advertised and I've been happy with it minus a couple of things. 1) Poor charger port - the most trouble I've had out of this phone is the port where you connect the charger. I'm actually on my 2nd phone because my first got to the point where it would no longer charge. 2) The phone does not charge well or not at all when you try to use a charger that isn't the default Samsung one. 3) Battery life isn't great but manageable.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: Poor quality, charging issues
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
a solid performer
on October 8, 2014
Posted by: Luv2sightsee
from Averill Park NY
Expertise:Beginner
This is our first Smartphone. When shopping, we compared it with iPhone 5S. We chose the Galaxy because of its larger keyboard and greater customization flexibility.
Pros: Built-in speakers, Bright display, Realistic color
Cons: the size does not allow for easy clothing storage
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Gotta Have it!
on October 8, 2014
Posted by: bbond008
from Gainesville, FL, USA
Expertise:Intermediate
I have now had my Samsung Galaxy S4 for more than a year and have been more than pleased with it's features and performance. The Galaxy S4 was way ahead of it's time with it's large screen, speedy processor and excellent camera. I have had virtually no issues in the past 15 months and look for to many more months of use before upgrading the the next generation. The only thing I would change on the phone is the location of the on/off switch and the volume control switch. Both are located on the top/sides of the phone (one of either side) and when you go to use either one you almost always hit the other and interrupting usage of one. Other than that go for it!
Pros: Bright display, Inexpensive, Realistic color, Lightweight, large display, great camera
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
3 out of 5
3
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super User Friendly
on October 8, 2014
Posted by: CookedUpByRon
from Port St. Lucie, FL, USA
Expertise:Expert
I was able to use this equipment immediately. I love it.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Lightweight
Cons: can't find any
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my Samsung Phone!
on October 8, 2014
Posted by: LuvUSamsung9999
I have had many other brands of phones and this is by far my favorite! I will never get another brand again!
Pros: Lightweight, easy to use, reliable, battery life
Cons: needs restarted frequently
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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