Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 1,941 reviews
5 Stars
1,321
4 Stars
505
3 Stars
70
2 Stars
27
1 Star
18
95%of customers recommend this product. 
(
1,822 out of 1,922
)
Customer Reviews for Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Customer Rating
5 out of 5
5
easy phone to use
on October 6, 2014
Posted by: ATC295
from Manchester, NH
Easy cell to use nice big bright display to watch YouTube videos on
Pros: Bright display, Inexpensive, Lightweight
Cons: Too big
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is versatile and has a great screen.
on October 5, 2014
Posted by: MBGR
from Maine, USA
Expertise:Intermediate
I switched to a Galaxy S4 because the screen size of my previous phone was a bit too small. I am very impressed with the screen size and clarity. The WI-FI capabilities are impressive and the access to the Internet is fast. The phone is durable and the size of the screen is large but the phone is lightweight and not cumbersome. Great product.
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Previous iPhone owner
on October 2, 2014
Posted by: exiPhoner
Expertise:Intermediate
I reluctantly switched from the iPhone to the Samsung Galaxy S4 after my contract was up, and was extremely nervous, as iPhone was the only smartphone brand that I knew. After making the switch I was already excited once the phone started up. The screen picture is so much better, and my boyfriend has the S5 and that has an even better picture.
There are glitches, as there are with any technology, but they are very minor and can usually be resolved by closing all active apps, and then reopening, otherwise they are fixed with an app update if it's a worldwide issue.
The phone is sleek and not too big, still fits nicely in my pocket... and doesn't bend!
Overall I would definitely recommend this product to anyone looking to switch or nervous about switching. I'm 98% sure that I am now and forever a Samsung lover.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It is good but Samsung can do better
on September 29, 2014
Posted by: Jiima
from Seattle, WA, USA
Expertise:Intermediate
I really like the android Samsung galaxy 4. But I think Samsung can go a step better with some of the aps. For example, SMemo is a great tool. But it would be better if I could synch it to a computer thus updating either from my PC or from my mobile device.
I have dropped this phone numerous times, on concrete etc. It has survived every fall.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: photo ability in low light settings can be improve
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
a strong full featured smartphone
on September 28, 2014
Posted by: mrtechboy18
from Huntington Beach, CA, USA
even though its a year old this device holds up quite well and if you are looking for a feature packed phone then this is it gestures to navigate picture gallery accept r dismis phone calls with a wave of your hand
Pros: Built-in speakers, Bright display, Lightweight
Cons: Poor quality
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I Love My Galaxy
on September 27, 2014
Posted by: LSC1024
from New Jersey, USA
Expertise:Intermediate
I had a Galaxy 3 and was not concerned about upgrading to a new phone at all. I received a notice from my wireless provider that I was eligible for a free 32 GB IPhone 5c, so I upgraded...for not even 24 hours. I took it back and go the Galaxy S$
Pros: Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
PIN lock on phone
on September 26, 2014
Posted by: rae0416
Expertise:Expert
If you happen to forget the PIN code to your phone or accidently change it to the wrong thing, there is no way to get into your phone without resetting and erasing everything on it. I find it pretty hard to believe that with how advanced our technology is, Samsung never thought to create a way to unlock a phone without erasing it!!!
Pros: Bright display, Lightweight
Cons: Not high def, Did not meet expectations
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
SAMSUNG S4 - VERY NICE!!!
on September 25, 2014
Posted by: Tonyl630
from Ashland, VA 23005, USA
Expertise:Intermediate
I purchased this Samsung S4 right before the S5 was to hit the market. No regrets here. The battery is the only issue I have but like everyone, I have taken care of with an additional carry-on!
Pros: Bright display, Lightweight
Cons: battery weak in time.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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