Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 1,941 reviews
5 Stars
1,321
4 Stars
505
3 Stars
70
2 Stars
27
1 Star
18
95%of customers recommend this product. 
(
1,822 out of 1,922
)
Customer Reviews for Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Customer Rating
5 out of 5
5
awesome phone
on September 6, 2014
Posted by: jellybellyfish02
from seattle wa
Expertise:Intermediate
I love this phone. It does all the things I need it to do a few are. Monitor tide charts and Google spreadsheets. I love the navigation my wife had a I phone and quite often her nav is wrong and mine is not. Thank you samsung!!!!
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung vs. iPhone
on September 6, 2014
Posted by: JosephMaine
from Maine, USA
I really don't have anything bad to say about this phone. My one frustration is that I previously owned an iPhone, iPad and iPod and in doing so I owned a lot of music that I had purchased thru iTunes. When I changed to Samsung I lost my ability to listen to my music. Because of this I think I will be going back to the iPhone because of this. That is unless I can find a way to play all my music onto my samsung phone.
Pros: Bright display
Cons: can't add my music from my iphone
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s4
on September 6, 2014
Posted by: Irisheyes2121
from Gulfport, MS, USA
Expertise:Intermediate
I had android then went to IPhone. I decided to go back to android. I chose this phone because of samsungs reputation and quality of products. I love my phone and if there is a problem they are there to back up their products
Pros: Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great smartphone
on September 6, 2014
Posted by: BusyWifeNMom
from Rocklin, CA, USA
Expertise:Intermediate
This smartphone is great in that it works well to help me accomplish my tasks in an efficient way while still being stylish. The screen size is perfect for me in that it is large and not bulky. The Samsung voice feature is helpful while I'm trying to multi task and it recognizes voice very effectively.
Love my phone!
Pros: Bright display, Lightweight, screen size is just right
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone...too much camera shutter lag
on September 6, 2014
Posted by: mco77
from Raleigh NC
Expertise:Intermediate
I like just about everything about the S4, but the lag on the camera shutter is a bummer on an otherwise high quality phone.
Pros: Bright display, Realistic color
Cons: camera shutter speed
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
a few problems
on September 6, 2014
Posted by: 0001
from Ann Arbor Michigan
Expertise:Expert
You will definitely have to purchase a protective case for this phone. I have never had problems with a phone getting damaged but I have had to replace 2 phones from broken screens from dropping them.
Also I have had problems with the ear piece not working. I have to turn on the speaker to use the phone.
Pros: Bright display, Lightweight
Cons: not durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
2 out of 5
2
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy S4, I like it
on September 6, 2014
Posted by: Anonymous
from Linton, IN 47441, USA
Expertise:Intermediate
I like the phone now that I've learned how to use it. It does a lot of things quite well. The learning curve is slow because there are some many things to setup as default. The default is a memory and battery hog. There are too many apps already loaded most of which I use other downloaded apps to replace them. I wish they would either have a tutorial as to these programs to let the operator download them rather than have them pre-installed without any way of uninstalling them; they are there forever!
I'm really aggravated because the latest system upgrade will not allow apps such as Goodsync etc. to sync folders & files from my PC to the extsd card. This has been a setback which really ticks me off!
The cellphone portion works quite well but not as sensitive as my previous phone.
Pros: Built-in speakers, Bright display, Realistic color, like the camera
Cons: to many resident apps installed., cell phone needs better sensitivity, does not deal well with the external sd card, needs a bigger battery option, camera needs better setup for picture size., picture dpi should be at least 150dpi
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
So far, So Good
on September 6, 2014
Posted by: MommiesCoffee3
from Midwest, USA
Expertise:Intermediate
Overall, this is a good phone. I think there is a learning curve for battery management with apps. Some of the preinstalled apps kill the battery so I just disabled them. Mostly a smooth OS. Voice to text has proved a challenge as it doesnt seem to translate my speech correctly most times. Sleek & pretty
Pros: Bright display, Realistic color, Lightweight, with a case fits perfectly in my hands
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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