Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 1,941 reviews
5 Stars
1,321
4 Stars
505
3 Stars
70
2 Stars
27
1 Star
18
95%of customers recommend this product. 
(
1,822 out of 1,922
)
Customer Reviews for Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Customer Rating
2 out of 5
2
Does Not Last
on August 13, 2014
Posted by: KathyV111
from Tallahassee, FL, USA
Expertise:Intermediate
I am on my second Samsung Galaxy IV. The first one lasted six months then completely stopped working. I have had a replacement Galaxy IV for about three months and this one is starting to give me problems. The touch screen is starting to not respond. It acts like it is frozen. I will not recommend this phone to anyone. I was not eligible for an upgrade and the phone was extremely expensive. I will never buy a Samsung product again.
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
almost there
on August 13, 2014
Posted by: irishe
from oklahoma
Expertise:Intermediate
Ive had this gs4 for several months and love the phones speed and how its laid out. The only thing I suggest would be to switch places for the volume and
Power buttons. Also a sapphire screen would do wonders. But I love it enough that im thinking of getting the GS5 next. Great job samsung!!
Pros: Built-in speakers, Bright display, Lightweight
Cons: Did not meet expectations, seems a little fragile too.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on August 13, 2014
Posted by: kyrie70
from DE
Expertise:Intermediate
Overall performance of the phone has been great. Definitely would buy again
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: can lag sometimes
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on August 13, 2014
Posted by: Tmatta21
from Arizona
Expertise:Intermediate
The Galaxy s4 is a great phone. I have had the phone for over a year and has been nice. Has great features though many if them I don't think most people use. Only downside is the battery last about 7 hours on a moderate use.
Pros: Durable
Cons: battery
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is built to last
on August 13, 2014
Posted by: Shandy
from VA
Expertise:Intermediate
Have had the s4 for 2 years & it still runs the same as when I first purchased it.
Pros: Bright display, Durable, Lightweight, fast
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall Good Performance
on August 13, 2014
Posted by: DenL
from Seattle, WA
Expertise:Intermediate
I am very pleased with basic performance of the phone although some of the features that I wanted when I purchased it (auto-scrolling, answering phone when I put it to my ear, etc.) generally don't work. I also have problem with voice prompts for navigation - hit and miss.
The camera is awesome.
Pros: Built-in speakers, Bright display, Durable, Lightweight
Cons: Did not meet expectations
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on August 13, 2014
Posted by: dychris
from Fort Worth, TX
Expertise:Intermediate
It's a reliable phone with tons of bells and whistles. I would not hesitate to purchase another Samsung phone in the future. I am very happy with this phone. And it looks good.
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: no cons!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone and easy to use
on August 13, 2014
Posted by: kariluvmyphone
from Stafford, Ohio
Expertise:Intermediate
Easy to use...love it...will be upgrading to the next version of this phone when time is up!!
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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