Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 1,941 reviews
5 Stars
1,321
4 Stars
505
3 Stars
70
2 Stars
27
1 Star
18
95%of customers recommend this product. 
(
1,822 out of 1,922
)
Customer Reviews for Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Customer Rating
3 out of 5
3
Be prepared to spend lots of time learning the ropes.
on August 21, 2014
Posted by: DeadeyeSince2006
from Raymore, MO, USA
Expertise:Beginner
I would definitely recommend these phones, but I would follow that with sage advice. Can you afford the time?
We purchased 2 GS4 phones December 2013. It is now August 2014 and we are still struggling to understand and coordinate all the features of these phones with our Windows PC. We have spent hundreds of hours on the phone with tech support, online looking for software, and loading, testing and unloading apps.
The file system assumes the only reason you would want to save a file is if it is pictures or video. I use mine for DATA. Data columns are meant to display recordings.
Google controls everything. The system assumes you are in love with Google. If you are - great!
This is not a slam against Samsung. It is a generic warning to newcomers to Android smartphones (like us). Be prepared and willing to devote an enormous amount of time to setting up your phones to do get it to do what you are dreaming of. Without this effort, the phones can text, make calls, and take pictures. Even these features take time to learn. Beyond that requires you to work at setting it up - even with tech support.
On the other hand, if you are a veteran to Android phones you know what you are getting into.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: speaker is on the back - i am on the front?, designed for music and video not data, hard to figure out how to use features., long list of accounts., long list of calendars, difficult to avoid paying extra for data., no way to remove built in apps., no wireless sync of calendar built in., no built in app for secure password storage., too many hours on phone with tech support.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever!
on August 21, 2014
Posted by: dizzygma
from newjersey
Expertise:Intermediate
Never had any problems. Love the size of the screen and how easy it is to use. Great product!
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on August 20, 2014
Posted by: tlfields
from indianapolis, IN
Expertise:Beginner
This is my first smart phone & I really love it. I was torn between this one & the newest Iphone. But the Samsung Galaxy seemed to have so many cool features with more vibrant graphics. Occasionally the internet will run a bit slow with WiFi, but overall it works very well. I still have not figured out setting up voice mail, there are no clear instructions anywhere, so I'll have to contact verizon, I think its their issue.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: slow interrnet on wifi sometimes
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Smartphone
on August 20, 2014
Posted by: Byenpoze
from FL
Expertise:Expert
This is the best phone I have ever had. It's so easy to use and intuitive. My only issue was the plastic back cover which can get slippery so I bought a case to cover it.
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy gets better and better
on August 20, 2014
Posted by: Sniper1122
from Alabama, USA
Expertise:Intermediate
Love the phone. Samsung just keeps making the Galaxy series better every new generation.
Pros: Bright display, Realistic color, Lightweight, multitasking option
Cons: plastic body, flimsy battery cover
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My Best Cell Phone Yet!
on August 20, 2014
Posted by: Met4life
from NY
Expertise:Expert
The best cell I have ever owned. Thin in design and quite easy to use. This phone has every feature anyone is seeking.
I recommended this phone to all family and friends.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone's camera is awesome!
on August 19, 2014
Posted by: MJKRocks
from Wheeling, WV, USA
My phone takes better pictures than our digital camera. The camera feature allows me to take pictures and share them with family and friends via many ways. i.e. Text, Facebook, email etc. I love it!!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
easy to use
on August 19, 2014
Posted by: youngster2be
Easy to figure out and set up if you've never used a Samsung phone before
Pros: Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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