Customer Reviews for Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Customer Rating
4
Great software, but hardware issues
on August 13, 2014
Posted by: Jroney
Expertise:Intermediate
I am on my 2nd version of this phone. The SIM card port burnt out on the last one after only 6 months of use. I assumed it was a fluke. However, the refurbished replacement I have is now showing signs that it will soon have the same problem, after only 1 month. It now intermittently displays the SIM card not inserted (once a week) while the phone is in use. Both phones have never been dropped or contacted water, as they we're put in a water proof case immediately and also show no signs of any damage. After noticing that a video was playing the last few times the SIM card alert appeared, along with reading forums with people having the same issue, I now believe the battery heating up somehow affects the SIM card port since they are adjacent to one another. When I purchased this phone, the main concern I found was that the sd card port can cause problems with some cards. So, these ports seem to be a major issue that I hope Samsung has fixed in their new flagship S5
Purchased in Oct 2013, it worked fine for a while, then something happened (don't know what) and I couldn't pull contacts, recent calls or anything. I took it back to the store and the tech could not revive it, ( and he REALLY tried too ) so, he sent it off and I got a replacement in a couple of days. So, so far, so good. I really do like the phone !!!
I've had my phone now for quite a while, and I still love it. The battery could be better, but they never really last in any phone, so I don't let that really bother me.
I'm a Samsung product fan and have many devices I currently use from the Samsung family including tablets, Tvs & phones. The Samsung eco system has become more consistant on interconnectivity in recent years. The S4 is a reliable and very capable smart phone and hasn't failed to run any of the apps that I've installed on it, the wifi and bluetooth work flawlessly with a number of different gadgets.
I just absolutely love my Samsung Galaxy S4. My most favorite feature about this phone is probably the picture quality. Super beautiful pictures. Better pictures than my digital camera by far.