Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 1,941 reviews
5 Stars
1,321
4 Stars
505
3 Stars
70
2 Stars
27
1 Star
18
95%of customers recommend this product. 
(
1,822 out of 1,922
)
Customer Reviews for Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Customer Rating
5 out of 5
5
Great Phone with lots of extra features!
on August 13, 2014
Posted by: Barry978
from Baltimore, MD, USA
Expertise:Expert
I've had this phone for almost a year now and have never liked any phone as much before. The Galaxy S4 contains a lot of features which are fantastic for syncing between devices, exercise, shopping convenience, and many more things.
Pros: Bright display, Lightweight, feature rich
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on August 13, 2014
Posted by: Deadbolt
from NH
Expertise:Intermediate
Absolutely love my S4. It does everything I ask it to and more. Social Media, Picture taking, gaming... it does it all. A little slowed down since the last update but still A great phone
Pros: Bright display, Lightweight
Cons: battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
VERY IMPRESSED
on August 13, 2014
Posted by: EllBee
from Illinois, USA
Expertise:Intermediate
I'm impressed with my Galaxy 4. I really appreciate its performance. Every now and then, it locks up, but other than that, it's the best phone I've had since my G-Slide. I'm not fond of the price, but oh well...
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: costly
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Camera is amazing
on August 13, 2014
Posted by: susio43
Whenever I show friends pictures they can't believe how clear and bright they are, I was going to spend a lot more money on an expensive camera but now I do not have to. I have dropped the camera many times and have yet to shatter the glass or break anything.
Pros: Bright display, Durable, Realistic color, Lightweight, pictures are amazing
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Trouble with AT&T
on August 13, 2014
Posted by: Anonymous
from Dallas, TX, USA
I've had my phone for 9 months now and didn't have any issues until a couple months ago. I would try to send texts and the little thinking thing would just keep circling. I'd reset my phone and then it would work and I'd get missed texts I hadn't been getting. I went to the AT&T store and they center me to the AT&T service center. They said it's something with the new update on the Galaxy something with the security settings are interfering with the AT&T towers and the signal is lost sometimes when your cell phone switches towers. The AT&T service center did a "flash" on my phone and said that was pretty much guaranteed to work. Well.... it didn't. I went back to the AT&T service center and they said oh well it only works 50% of the time. Now you have to go to the Samsung service center which is 15 miles away. I have yet to go, but hoping Samsung will be able to resolve the problem!
Pros: Built-in speakers, Durable
Cons: photos dark
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love it. .
on August 13, 2014
Posted by: Gayleeee
from California, USA
I also have the tablet 10.01. It takes great pictures, and is very easy to use.
Pros: Durable
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on August 13, 2014
Posted by: hdrider10
from La Verne, CA, USA
Expertise:Intermediate
This phone has a nice size screen and has pretty good battery life. It boots up quickly and is fairly simple to use.
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
after 6 months
on August 13, 2014
Posted by: mmmont
from Portland, OR, USA
Expertise:Intermediate
A different experience from a Blackberry but well liked. The ability to sync with Computer is not as stream lined as the Blackberry , it overheats and freezes up not as frequently as the Blackberry . Simple solution remove battery.
Real negative is the address book syncing, the entries multiply by 2,3,4 +
You absolutely have to be patient to acquaint yourself with Android platform and
Pros: Bright display, Durable, Lightweight
Cons: duplicates addresses, freezes up
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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