Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 1,941 reviews
5 Stars
1,321
4 Stars
505
3 Stars
70
2 Stars
27
1 Star
18
95%of customers recommend this product. 
(
1,822 out of 1,922
)
Customer Reviews for Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Customer Rating
5 out of 5
5
Love my s4
on August 12, 2014
Posted by: mtmkool19
from augusta, ga
Expertise:Expert
My s4 is amazing. Ever since I upgraded from my s3 my belief in Samsung products keep increasing. My s4 does everything I possibly can think of. I use it for everything. I'm impressed with the performance quality design. I can't find any fault with it. I'm very pleased with it and I applaud Samsung for their craftsmanship of this message phone. Keep making awesome phone Samsung and I'm gonna stay buying them. To me no other products can hang with these phones.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
First SmartPhone!
on August 12, 2014
Posted by: MomOnTheG0
from Chicago, IL, USA
Excellent phone for a first time SmartPhone user! We already had an iPad so my husband tried convincing me to get an iphone. With the rotation between when new iphones and android (Samsung) come out, the Galaxy S4 was just coming out and the iphone was 6mos old with a new one coming out in about another 6 mos.
I treated myself to the brand new S4 the first day it was out. I have been so happy with this phone! It's easy to use and there are so many instructions and forums online if I ever need help.
The only reason I didn't give it 5 stars is that after about 2 yrs the antennae just died! The phone was working fine, except it couldn't find the Network! Verizon was useless in helping me get it repaired and even suggested i needed to buy a new phone since I hadn't purchased the extended warranty through them.
Fortunately my husband recc I contact Samsung directly. The first customer service rep I talked to confirmed it was under warranty, send me an electronic mailing label and return form and took all my information. She was so nice and helpful I couldn't ask for anything more! It was repaired free of charge and returned to me promptly with 2day shipping!
I love love love my phone! I was so excited to have it back and all fixed! Thank you Samsung!
The only other improvement i would like it to be able to swipe between open screens like on an ipad instead of having to use the task manager. It's so easy to just swipe left or right to get to open apps on the ipad! And the "newest" phones now have the siri type assistant that is more intuitive, but that's part of new technology.
M y husband also switched from his iphone to a new android phone after loving mine!
Pros: Bright display, big easy to read screen
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I LOVE my phone!!
on August 12, 2014
Posted by: CLevette
from Missouri
Expertise:Expert
This is a great phone... it is easy to use and understand!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
By far the best phone I have owned.
on August 12, 2014
Posted by: mlohr
from Indiana, USA
Expertise:Expert
This phone has amazing computing power. There isn't anything that I have found that can't be done on the Galaxy S4 phone. I am also impressed with how long the battery lasts.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on August 12, 2014
Posted by: RadioMike
from Idaho
Expertise:Intermediate
This is by far the best Smart Phone available! I would recommend it to anyone. Good features and operation.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great & Easy
on August 12, 2014
Posted by: Ana1977
from San Diego, CA
I am new to smart phones but the ease of apps and the ease of back help me correct my mistakes. Love the option of blue instead of plain white/black phone. It's also a perfect size to hold in your hand. Would definitely buy a Samsung galaxy again.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone!!!
on August 12, 2014
Posted by: TonyBologna
Expertise:Intermediate
The S4 is a powerhouse of a phone. Great processing power, excellent visuals with top-notch contrasting colors, and an extremely user-friendly interface. Camera takes great shots in well-lit or dim settings. I'd recommend this phone to anyone. Just wish I could put more on my SD card!!
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
User Friendly
on August 12, 2014
Posted by: Lv2fish1
Expertise:Intermediate
Easy to use even for the beginner. Great functions
Pros: Bright display, Lightweight
Cons: back plate is flimsy and cracks very easy, battery life is short
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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