Customer Reviews for Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Customer Rating
5
Best phone I have ever had
on August 12, 2014
Posted by: GymBody
from Owings Mills, MD, USA
Expertise:Expert
I have had several phones by several different manufacturers but this one is by far the best. I haven't had any issues with the phone since I have had it. If I have had to call customer support it was mainly due to network issues and not the phone.
The GS4 is well designed, quite user friendly, and rather intuitive...my main complaints are battery life and lack of water resistance, both of which are addressed in the new veneration GS5. Sunlight viewable would be a huge improvement. All things considered I will absolutely go Samsung again when it's time to upgrade.
Pros: Bright display, Durable, Lightweight
Cons: lack of viewing capability in sun, battery life
I have had this phone for about a year and still loving it! The battery at this point is slowing down a bit but I'm able to navigate to various screens without the lag I experienced with other phones. The camera is phenomenal which is what I was looking for when I initially bought this phone.
I went through 4 of these phones within 3 months! The very first one seemed like a factory refurbished phone even though they swear it was brand new. I bought them 2 at a time, didn't know they came preregistered to certain phone numbers. Before we figured out that they were already registered, I started to download apps on the one phone and man was it fast. Then my husband wanted to call me to see how it sounded, the other phone rang. That's when we knew the one I set up was for my father in law. No big deal, right? Wrong! When I started to download the same apps on that phone, it took forever. We thought maybe we needed to download the apps and then restart the phone, nope. This phone would call people instead of texting them, battery would die within 2 hours of use, the swipe method would be way off. I would go to type off and it would say banana, those letters are no where near each other. I got my first refurbished phone 3 weeks after the first "new" phone, this one had new problems. It would just turn on and off when wanted, it would freeze all the time and the clock would get stuck. Got another refurbished phone. This one the sound didn't work, the alarm would go off when it wasn't scheduled and the ringer was delayed by 5 rings. Got a 4th refurbished phone. This one did all of the above. I finally asked to get a new phone because this was my 4th horrible phone within 3 months and my cellular company refused. I called the and they said they would repair it or give me another refurbished phone, I said no thanks. I was so over this phone. I do know some people who love their S4, but not this girl.
Pros: Lightweight
Cons: Poor quality, Did not meet expectations, battery life, swipe controld, no quiet mode, calls people instead of textin