Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 1,941 reviews
5 Stars
1,321
4 Stars
505
3 Stars
70
2 Stars
27
1 Star
18
95%of customers recommend this product. 
(
1,822 out of 1,922
)
Customer Reviews for Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Customer Rating
5 out of 5
5
Great phone
on July 31, 2014
Posted by: Nscars4
Expertise:Intermediate
This is my first "smartphone" and so far, so good. Just wish the battery life was a little better.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone I Have Ever Owned
on July 30, 2014
Posted by: SamsungFan13
from Washington, DC, USA
Expertise:Expert
Almost a year of usage and still as amazing as the day i bought it. Extremely well designed and quality of product is very high in a sense of durability and standard features. Would buy any of Samsung's flagship devices again.
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S4
on July 23, 2014
Posted by: NJBILL
from NJ
Expertise:Expert
I purchased this phone after having a competitors for 3 years. It is an excellent phone. It's responsive and the camera takes beautiful pictures. I find myself using this more then my camera.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good product but could be better
on July 22, 2014
Posted by: Bigdaddykuku
Its a great phone but the battery life is ridiculous
Cons: Did not meet expectations
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
s4
on July 20, 2014
Posted by: goofus2004
from Cincinnati, OH, USA
Expertise:Intermediate
its a good phone, actually purchased to give to an 87 year old friend because of the option for a large icon screen. Only problem is that the emergency call "button" or area is near the bottom of the screen where the "oval button" is for the phone. SO it is easy to accidently press the emergency call area and quite frankly is the reason I did not give the phone to the person. I actually accidentally hit that area 3 to 5 times a day. Granted, it does not make a call, but it's frustrating to pull the phone out of your pocket and in lieu of being able to unlock the screen you have to clear the emergency call screen first.
Pros: Bright display, Lightweight, easy icon screen
Cons: emergency dialer in bad location
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good Phone
on July 17, 2014
Posted by: bjspanky
from Middle River, MD
Expertise:Expert
This is a good phone. It is fast and smooth, has great features like the IR remote which I use everyday, haven't had any problems with it yet! I would recommend this phone to anyone.
Pros: Realistic color, Lightweight, ir remote
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It's Okay
on July 15, 2014
Posted by: rockman35004
I really liked the phone, at first. What makes me mad about it is after about 2-3 months of purchase the phone really started slowing down. The texting is messed up, just everything is running slow. I am not happy with my phone anymore. My girlfriend has an S3 and it does the same. It's a shame these devices do this. People say clear your RAM, remove apps, do this do that. I do, and it still does the same. I have the 2 year contract with it so I am stuck with this phone. I'll be leaving in 2 years though for the Marine Corps.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lost in the rain
on July 13, 2014
Posted by: GS4thewin
Expertise:Expert
My wife lost her Galaxy S4 outside in the woods. That night, a massive rain storm came through our area dropping over 4 inches of rain. the next morning I found her phone, soaking wet. I took it apart and dried it out for about an hour. To my amazement, I put the GS4 back together and it started right up. I'm extremely impressed with the resiliency and features of the GS4, and will continue to be a loyal customer of Samsung for years to come.
Pros: resiliency
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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