Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 1,941 reviews
5 Stars
1,321
4 Stars
505
3 Stars
70
2 Stars
27
1 Star
18
95%of customers recommend this product. 
(
1,822 out of 1,922
)
Customer Reviews for Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Customer Rating
5 out of 5
5
Greatest little gadget yet
on June 28, 2014
Posted by: jmharbuck
from Bremen, GA
Expertise:Intermediate
this little device is great lets you use it as a phone and a mini computer and you can even watch movies on it, its great
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: there aint one its great
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung is awesome
on June 23, 2014
Posted by: turbnzz
from Chicago, IL, USA
Expertise:Intermediate
Fantastic phone. 10X the IPhone!
The greatest phone I've ever owned...
Pros: Bright display, Inexpensive, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 22, 2014
Posted by: Retiredandglad
from New Hartford
Expertise:Intermediate
I am very happy that I bought the Samsung G4. It's a great phone that I have actually never had any problems with. My only complaint, and one that I seem to share with many other G4 owners, is that the battery life stinks. I don't play a ton of games, and yet I have to charge my phone at mid-day almost every day. If that could be fixed, I would be a Samsung buyer for life.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the Galaxy S4
on June 21, 2014
Posted by: Brutaltruth
The features are fantastic. The display is very HD. It has been the only phone that works well in buildings in my area that are known for poor reception. I accredit this to the phone not the provider. Overall I think that Samsung and the Galaxy products are the way to go.
Pros: Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone comes out on top against all the rest!
on June 20, 2014
Posted by: indulge4fun
from Conway, SC
Expertise:Intermediate
After comparing this phone, the Samsung Galaxy S4, to a variety of others and researching consumer reports and ratings from many IT experts, I was able to make an informed decision to select this phone as it, not only met my needs, but far surpassed them. The features, durability, ease of use and visual aesthetic put this phone far above the rest. You won't go wrong with this cell phone especially if you need a cell that can do everything!!!
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Lightweight, ability to have a spare battery, bigger screen size display area
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing
on June 20, 2014
Posted by: loveashl
I love my Samsung Galaxy S4. It really is amazing. I love all the features the phone has and all the capabilities it has. I use my phone for everything and this phone really lets me do everything. My husband just got the new Galaxy S5 and he loves it. I have been thinking about upgrading to the S5 because I love my S4 so much and my husband told me the S5 has some improved features over the S4. I really do love my S4. I love Samsung products. When I look to upgrade my phones, I always get a Samsung. Your products are great dependable and reliable.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, met expectations
Cons: expensive
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Should have gotten an iphone
on June 19, 2014
Posted by: UnhappyinSeattle
from Seattle, WA
(1) Kept dropping calls-- had to have a part replaced
(2) I absolutely hate texting on this phone!! It does what it wants, changes things, etc and the cursor is so frustrating to position when you have to correct something. It's easier to rewrite the whole message than to erase one word!!! I got the new app that is supposed to improve this, but the only difference I see is that it lets you do commas on the alphabet page.
(3) Can't sync our Outlook calendar to it
(4) Hate the phone's own calendar
(5) Ringing is NOT loud enough
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
2 out of 5
2
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nothing but pleased with this phone
on June 19, 2014
Posted by: FarrJ16
from Iowa, USA
Expertise:Intermediate
I'm going to take a weird approach at explaining how much I love this phone. I had it for approximately 4 months when the screen cracked. It was my fault, not a weakness of the phone. My carrier didn't have a loaner for me during the time I sent my phone to Samsung for repair, and since I had switched carriers at the time of buying this phone, I didn't have an old one. I borrowed an older 3G smartphone of a different brand from a friend.
My gawd....truthfully the borrowed phone did exactly as it should have....it worked great. However, it was the difference of trying to build a house with one hammer and no other tools vs having a tool trailer of everything you need! You can still build the house, but it's gonna take you YEARS vs months. I am not a techno-geek...these phones are tools, nothing more...thank you, thank you, thank you Samsung for repairing it and returning it within 10 days---at the price you said it would be---in the time frame you said it would take--and being able to talk to a live person during the process. Good stuff!!
Pros: Bright display, Realistic color, Lightweight
Cons: speakers aren't great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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