Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 1,941 reviews
5 Stars
1,321
4 Stars
505
3 Stars
70
2 Stars
27
1 Star
18
95%of customers recommend this product. 
(
1,822 out of 1,922
)
Customer Reviews for Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Customer Rating
5 out of 5
5
Awesome features
on May 12, 2014
Posted by: Rusty1008
from Canton, MD
Expertise:Intermediate
This is my second Galaxy in the S series. This S5 is fantastic. The Camera and Video are outstanding, 4k recording is out of this world. My friends are simply amaze at the quality of Image's that just "POP" off the screen. This great when my grand kids are actually being serious.
Pros: Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
new update is horrible
on May 10, 2014
Posted by: mbris30
the new kitkat update is horrible. the phone is much slower,jumps pages,and is all around junk
I would recommend this to a friend!
Features
4 out of 5
4
Performance
2 out of 5
2
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Greatest Features
on May 9, 2014
Posted by: Fitchick
from Laurence Harbor, Old Bridge Township, NJ, USA
Expertise:Expert
This is by far the greatest phone I have ever had. The display and features make it almost virtually unnecessary to turn on my laptop. I use it for business and personal use and it has never let me down. Kudos to Samsung!!!
Pros: Built-in speakers, Inexpensive, Durable, Realistic color, Lightweight, easy to navigate through the settings, features no other phone offers
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
great phone lousy volume
on May 2, 2014
Posted by: Melrose013
from Harrison valley pa
Expertise:Intermediate
I really like the phone but the ringtone volume is very low even on the highest setting.
Pros: Bright display, Realistic color
Cons: volume too low
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Beware pressure cracks!
on April 29, 2014
Posted by: portlandpal
from Portland, OR, USA
Expertise:Intermediate
Great phone to use for as long as it works but the screen may turn black at any time - so beware! i got a pressure crack in the black liquid screen after a few months but it can happen after a few days - just read all the unhappy users on android forums. This is not covered by the warranty I am told. However even normal use in a pocket or handbag can cause a pressure crack that they will say is due to outside force and so is not covered. But since this happens so frequently it appears that even if caused by some outside pressure, this is part of the normal wear and tear expected of any mobile device. Hence the materials and design should be able to withstand this normal use but they don't. Samsung should recognise this as a design flaw not a user flaw. This is an expensive device not a throw-away phone, the materials should be appropriate to last a minimum of a year.
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Finally Found It..
on April 21, 2014
Posted by: JJManeelert85
from Downey, CA
Expertise:Intermediate
After years of trials and errors with so many other phone brands, I finally found the best one yet! Compared to the rest, this phone is ahead of its class with style, functionality, and many other things. You got to enjoy a phone when it manages to keep surprising you with some new function or ability throughout the entire time. I can't tell you how many times I find something new or unknown or a new function I didn't know about and I still find new things about this phone. Love this phone and can only imagine what's coming in the future!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I have owned to date
on April 16, 2014
Posted by: Volley21
from Angola, NY 14006, USA
Expertise:Intermediate
I went from owning a droid razr max to the Samsung S4. This phone is consistently outperforming my expectations in almost all areas. The most impressive piece from my perspective has been the camera. The multi functionality combined with quality has pushed my standards higher as it introduced options that I had not known to exist prior to having the S4.
I recommend this to anyone who asks.
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone!
on April 15, 2014
Posted by: whutulukinat
from El Paso, TX 79936, USA
Had my S4 for about 6 months and I just keep finding new thing that it can do. But it's still got a few small bugs that need to be worked out but nothing serious.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: still has programming defects
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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