Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 1,941 reviews
5 Stars
1,321
4 Stars
505
3 Stars
70
2 Stars
27
1 Star
18
95%of customers recommend this product. 
(
1,822 out of 1,922
)
Customer Reviews for Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Customer Rating
1 out of 5
1
S4 junk this is being nice
on April 14, 2014
Posted by: Madperoid1
from Arizona, USA
Expertise:Intermediate
I have had three of these in less than 18 days first phone app and battery problems 2nd phone screen got so hot it crack 3rd phone said it could not find SIM card or sd chip version wants to keep giving me the same peace of junk .Fix your phones the s4 is nothing but junk. Not worth the trouble I have to go through
Cons: Poor quality, Did not meet expectations, junk
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
This product has a poor receiver
on April 10, 2014
Posted by: TellMeWhatNameIsAvailable
I have not learned much about this phone because it doesn't receive a 4G signal, in my area. Everybody else in the house gets 4G, on their phones and devices, but not me. The phone displays 4G -- until I pick it up to use it, then it switches immediately to 3G. Our Verizon Jetpack always receives a strong, stable, 4G signal. Two different people at Verizon have independently volunteered that Verizon is aware of poor signal-reception in Galaxy phones, but their only suggestion at this time is to purchase a different model.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good but problems.
on April 9, 2014
Posted by: Nikeman1
from Camden, AR 71701, USA
Expertise:Expert
Everything works good except for the touch-less feature.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: Not high def, Did not meet expectations
I would recommend this to a friend!
Features
2 out of 5
2
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone yet
on April 8, 2014
Posted by: DavZ
from Warren, PA 16365, USA
Expertise:Intermediate
Have had many cell phones this is the best ever phone
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great device, some reliability issues!
on April 5, 2014
Posted by: neilio1218
Expertise:Intermediate
While I love the phone and its features, unfortunately my device has failed four times in four months, requiring multiple factory resets and a week without a phone while it was with Samsung for warranty service repair.
Pros: Bright display, Lightweight
Cons: Poor quality
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've owned
on April 4, 2014
Posted by: HammondGuy
from Hammond, LA
Expertise:Intermediate
Switched to the S4 from an IPhone5. Night and day difference. Absolutely love the Galaxy. It does lag a bit sometimes, but nothing like the IPhone did.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: battery life is a bit short.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
awesome phone
on April 2, 2014
Posted by: bigj1985
from Cleveland, OH, USA
Expertise:Intermediate
was a long time moto user and finally had enough of there worthless devices so decided to give the s4 a try. love everything about the phone. im on the unlimited plan through verizon and im not worried about having to change my contract to get a new phone anytime soon. keep it up samsung!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is the Droid I was looking for....
on March 27, 2014
Posted by: Villain
from Florida, USA
Expertise:Expert
I have been an Android user for quite some time now. I stuck with one brand in particular (I won't state which) through thick and thin. Over the years, and many upgrades to their newer smart phone, I realized nothing really changed. The camera was glitchy and many times unresponsive, the batteries would warp, app and program speeds were slow, and the OS would lock up, freeze or just shut down. I had enough and decided to make a change. That change was to Samsung, and I have yet to regret it. When people ask my why I love my new companion I always respond "because it does everything I need it to". The S4 is reliable. I have waited to write a review. Waited for time to unveil a serious con for this phone. But the S4 has delivered on every level.
The screen is absolutely stunning. It blows away any other smart phone on the crispness and quality. The OS is easy to work with and has many extra features. One of these extra features is the IR-Blaster. The IR allows you to control your TV by turning your phone into a remote. You always have your phone on you which is good because the remote is usually hidden in a couch cushion somewhere. Also its fun to set it to a friends TV and prank them by changing the channel or cranking up the volume. The camera works like magic. It will seriously make you feel like a professional photographer with the way it delivers brilliant pictures consecutively. I haven't had any problems with the phone over heating, freezing, screen lock, or with the phone restarting on its own. I love that Samsung has also left the door open on the micro SD card. Having this option available allows the end user to expand the basic 16gb that is standard on most phones. I love the
I would recommend this phone to everyone I know and everyone I don't.
Pros: Bright display, Realistic color, Lightweight, reliable
Cons: very slick finish
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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