Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 1,941 reviews
5 Stars
1,321
4 Stars
505
3 Stars
70
2 Stars
27
1 Star
18
95%of customers recommend this product. 
(
1,822 out of 1,922
)
Customer Reviews for Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Customer Rating
5 out of 5
5
Careful with 4.3 update
on December 10, 2013
Posted by: Technikal
from delaware
Expertise:Intermediate
4.2x was great
4.3 broke the good reception i had.
Getting another phone to test hope it was an installation problem cause i like the phone.
Battery lasted almost all day
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellence by Samsung
on December 10, 2013
Posted by: BoBry325
from Jacksonville,FL
Expertise:Intermediate
I have been buyer Samsung products for close to 10 years. From TV's, Blu Ray DVD, Cameras, and now My S4. I have only had my S4 for a week, but I can go ahead and say it is the best phone I've ever had. The camera alone has more features than all the features of my last phone. My only con would be the battery life, just thought a battery of 2600mAh would last longer than 10 hours. Although that was 10 hours of constant use, this is the first battery of this size I've ever used. I will check back in a month from now to update my experience.
Pros: Bright display, Inexpensive, Lightweight, camera features
Cons: battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Phone!
on December 6, 2013
Posted by: dt808
from Honolulu, Hawaii
Expertise:Intermediate
This is the BEST phone that I've had!!! I was in the market for a new phone, since I was eligible to upgrade. I had the Motorola Droid Razr; but was looking for something better.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
samsung
on December 4, 2013
Posted by: joseltz450
from Tucson, Az
Expertise:Expert
I use my phone for practically for everything, i can leave my house with out it.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: low battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Great user experience, very breakable screen
on December 2, 2013
Posted by: jc12345
Expertise:Expert
The Galaxy S4 performs excellent, however the screen breaks easily. Many consumers have seen cracks starting from the top middle-right side of the screen under normal-use circumstance. Under careful care this is a great phone.
Many features are amazing, including the tap-transfer of images. Some features are hard to use like the auto-scroll.
Pros: Bright display, Lightweight
Cons: Poor quality
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone for new smartphone users
on December 1, 2013
Posted by: j4wagers
Expertise:Intermediate
We upgraded to these phones a week ago because of a special price. I had a Iphone and him just a plain old dumb phone. It took me a few days to get use to the differences between the iphone and galaxy s4. My husband on the other hand had no trouble with his phone and he never had a smartphone. I would highly recommend this phone for new smartphone users.
***Love this phone***
Pros: Inexpensive
Cons: without a case feels very flimsy.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it!!!
on November 30, 2013
Posted by: brianengland
from madison, wi
Expertise:Beginner
I just picked up my s4 and absolutely love it. My old phone was slow and difficult to use. I will only go with samsung products from now on
Pros: Bright display, Lightweight, fast
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Phone was awesome until Android 4.3
on November 28, 2013
Posted by: Beer4Me
Expertise:Intermediate
I loved my Galaxy S4 until it was upgraded to Android 4.3.
I use my phone a lot for texting and looking things up on the web. Android 4.3 really messed up the typing program. The program now puts in words that only it recognizes not what I type in unless I save it to my recognized words.
Had I known how bad Android 4.3 would be I would have bought an iPhone. I like the s beam options and other neat sharing features, but those do not out weigh the typing problems with Android 4.3.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
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