Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 1,941 reviews
5 Stars
1,321
4 Stars
505
3 Stars
70
2 Stars
27
1 Star
18
95%of customers recommend this product. 
(
1,822 out of 1,922
)
Customer Reviews for Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Customer Rating
5 out of 5
5
Amazing phone
on September 21, 2013
Posted by: Luby007
from Parma, Ohio
I was deciding between the Galaxy S4 or the Iphone 5. I chose the S4 because of recommendations from a very reliable friend. I am so glad I did. I love my phone, and the great ease of use.
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Waited 2 years for this phone...
on September 20, 2013
Posted by: rootv2
from Vernon, CT
Expertise:Expert
This is just an amazing phone... raised the bar of Android and Samsung all together...
Loved this phone to the core... The best part is I am on a Verizon Unlimited Data Plan.. which makes this phone pretty worthy of using...
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Good device until it quit working
on September 19, 2013
Posted by: GS4owner
Expertise:Intermediate
I have only owned my Galaxy SIV for about 3 months. It has been a good phone until the past 24 hours. I have taken excellent care of the device (in case since purchase, no water damage, no drops, etc.) and all of the sudden the display just went black. It happened instantly. One minute i was using the device just fine and the next I can see nothing but a black screen. The colored LED light at the top and the back and menu buttons at the bottom will illuminate but that is it. I have read of other people having similar problems online and can't seem to find an explanation. Very dissatisfied. I will be looking to get a warranty replacement although I wish I could exchange for something of higher quality.
Pros: Bright display, Lightweight
Cons: Poor quality, Did not meet expectations, dead display after 3 months
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
2 out of 5
2
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone
on September 16, 2013
Posted by: grafguy37
from Toledo, Ohio
Expertise:Intermediate
Best phone I have ever owned bar none! Very user friendly and it has some pretty awesome features.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, awesome features
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Very Satisfied Customer
on September 11, 2013
Posted by: MelowYelow
from Ypsilanti, Michigan
Expertise:Expert
I read several reviews on the Galaxy S4 (Verizon) and was excited to purchase one. Needless to say, I am a very satisfied customer. For me, the display quality and performance are most important and I have to say this device has exceeded my expectations. I have installed several apps and all of them run flawlessly. There are a ton of features packed in, as well. Most users will probably not use all of these features, but I love playing with new gadgets, so this device will keep me busy for a long time. The Galaxy S4 is feature-rich, has a solid build, has great performance and is a great value. It will not disappoint.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, features, compatibility with samsung products
Cons: expensive samsung brand accessories
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone!
on September 11, 2013
Posted by: TARHEELCUB
from Roanoke Rapids Nc.
Expertise:Intermediate
I upgraded from The Samsung Galaxy S 3 Pebble Blue to the Samsung Galaxy S 4 Brown Autumn! I love this phone! It's fast and bright and so many features and better all around!
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
GS4
on September 11, 2013
Posted by: klechnir
from Wisconsin
Expertise:Intermediate
Extremely weak screen, cracked on the second day of use and spider webbed within weeks. Good graphics. The new and innovative technology is touchy and not very practical at all. Phone runs smoothly most of the time and usually crashes are from apps instead of the phone itself.
Pros: Built-in speakers, Bright display, Realistic color
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Works perfectly, don't hesitate to get yours now.
on September 11, 2013
Posted by: Barview
from Coos Bay OR
Expertise:Expert
I was reluctant to buy because my 2 yr old smart phone was still working, but have not been disappointed. After 1 week, there has been no problems at all. Some of the important features for me are: nice large screen, works fast, never freezes, easy to operate, good instructions, very intuitive if you are an Android person. Only other consideration was Note 3, coming soon, but did not want to worry about a stylus. Tried all the fancy gimmicks, but many are unnecessary, phone works great, does everything just the way you want and expect it to. Removable battery and SD card are important features for me. Battery life is not bad, but I have ordered a cheap additional battery, for the occasional times when power is not available. Nothing has disappointed me about the phone so far.
Pros: Built-in speakers, Bright display, problem free
Cons: unnecessary gimmicks
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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