Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 1,941 reviews
5 Stars
1,321
4 Stars
505
3 Stars
70
2 Stars
27
1 Star
18
95%of customers recommend this product. 
(
1,822 out of 1,922
)
Customer Reviews for Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Customer Rating
5 out of 5
5
Outstanding
on August 7, 2013
Posted by: McIverLI
from Amityville, NY
Expertise:Expert
Upgraded from the Samsung Stratosphere, which was a nice phone for my needs. What a difference -- the speed and clarity, as well as the features are all above expectations.
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device !
on July 31, 2013
Posted by: Anonymous
from Miami, FL
Expertise:Intermediate
Was reluctant to change my Galaxy Nexus, thought it had everything but the battery life was horrible...Boy, am I glad I did though.
This device is fantastic..the battery lasts well into the evening with pretty heavy use...Some of the gimmicky features I could do without, but the only real con is that I don't like the fact that text messages don't announce who they're from which is strange...but that's the only negative so far...blows iphone away...my wife wants to dump her iphone !
Pros: Bright display, Realistic color, battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
very poor glass
on July 28, 2013
Posted by: Sadsung2day
from Fresno ca
Expertise:Expert
i love my s4 and very disappointed in the materials used.The display is supposed to be the latest and greatest . unfortunately not the case. The picture quality is one of the best but the display durability is very poor. I dropped my 4 week old S4 on the carpet once and a broken display. My S3 has been dropped many many times with out a scratch. Whats up Samsung??? I would like to know if Samsung is planning any updates or recalls on this problem. up to this point i was a total fan of your products....
Cons: Poor quality, Did not meet expectations, poor quality display
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Android Phone
on July 28, 2013
Posted by: AMCASPER
This smartphone is sooo fast!!! It can handle everything that you throw at it!!!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on July 28, 2013
Posted by: OhioSamsungFan229
from Central Ohio
Expertise:Expert
I have now had this phone for 2 weeks. I had been a huge fan of Samsung products in the past, but wanted to try a new OS and switched to Iphone. Frustrated with the lack of fun/cool apps for the Iphone, and loving the features I decided to give the Galaxy S4, and Android a try again, and boy am I glad I did. This phone has awesome features, and speed. My wife has the Iphone 4, and my daughter the Iphone 5. My phone blows theirs out of the water. It has turned into a running joke that when they say that the phones they have will not do something, I pull out my Samsung Galaxy S4 and show them that mine will. LOL
Pros: Built-in speakers, Bright display, Lightweight, features, speed
Cons: Too big, battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on July 27, 2013
Posted by: Dianic
from Baton Rouge, LA
Expertise:Expert
Had to go back to my Galaxy Note 2 for battery life
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: Did not meet expectations
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Would HIGHLY Recommend this Device
on July 27, 2013
Posted by: Paratrooper
What else can I say, other than, the iPhone has NOTHING on the Galaxy S4.
Pros: Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Perfectly Flawed
on July 26, 2013
Posted by: NuMatt21114
from Crofton, MD
Expertise:Intermediate
2 months since Verizon shipped the S4, I now have not one, but TWO cracked displays!!! Not cracked glass, but cracked display behind the glass. I didn't drop the phone, I used a case, I used a screen protector. Both times I put the phone in my pocket, went about my business for an hour or so, pulled the phone out and had a cracked display!!! This is UNACCEPTABLE!!! I am a staunch advocate of Samsung devices and I held out a long time to get this phone and I love the features, but it is costing me a fortune to keep replacing it. If I can't put a phone in my pocket and go about my day without breaking it, the phone is worthless.
Pros: Bright display, Realistic color, Lightweight
Cons: fragile!
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
1 out of 5
1
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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