Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 1,941 reviews
5 Stars
1,321
4 Stars
505
3 Stars
70
2 Stars
27
1 Star
18
95%of customers recommend this product. 
(
1,822 out of 1,922
)
Customer Reviews for Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Customer Rating
5 out of 5
5
Absolutely amazing
on June 24, 2013
Posted by: Lewbie
from Iowa
Expertise:Expert
This phone truly rocks! I've owned that other brand and well this makes up for all the bad experiences I've had with the other guy! Very innovative, keep up the great work, working on switching over our computers now, and TV is on the way!
Pros: Bright display
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Another Great Phone from Samsung
on June 24, 2013
Posted by: cwbcpa
from Cleveland, OH
Expertise:Expert
I loved my Galaxy S3 and then I moved on to the Note 2 and that was even more amazing. I waited for the S4 to come to Verizon and then waited a little longer hoping for a 32gb version. I finally gave in and bought the 16gb version. I will come back to the storage space. Let me first say that, overall, this phone is a step forward again for the Galaxy series. The features are awesome. I love the camera features and the air view and smart scroll features are more useful than I thought they would be. Some have referred to these as gimmicks. I disagree. I believe that Samsung is innovating. These features will only get better with time.
The Galaxy S4 feels great in the hand. It is so light. It is amazing that there is a 5" screen on this phone. Maybe it is because I was used to the Note 2, but this phone is very comfortable to use with one hand and yet there is this big beautiful screen. And that screen is beautiful. You really appreciate the display when viewing pictures, videos and reading on the internet or just reading a book. Colors are vibrant and and text is clear and easy to read. The sound is also good. It would be great if Samsung could come up with a way to get the speakers on the front of the device without having to make it bigger. It's not a big deal since I use headphones or BT speakers. That is more of a "nice to have" feature.
I only have two issue with the S4. The first is that for some reason there is lag occasionally. I notice it in certain apps and when transitioning from one home screen to the next. It's not a lot and not all the time. I am assuming it will be fixed with an update. The other issue is the internal storage. When you get the phone you only have about 9gb out of the 16gb total to use as you would like. It's not a huge deal as you can put up to a 64gb micro sd card in, but as of now that can only be used for books, pictures, video and music. As long as you don't use a lot of apps or play large games the 16gb's will be plenty. I also understand that there is an update coming that will allow certain apps to be moved to the SD card.
Samsung makes amazing products and the S4 is no different. I do believe that they listen to their customers. I have had a couple questions about the features and the customer service has been excellent. Quick response via email and Twitter. I can certainly recommend the S4 over any smart phone out right now.
Pros: Bright display, Durable, Realistic color, Lightweight, great features
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a great phone
on June 24, 2013
Posted by: Phonetechy
Expertise:Intermediate
I would say this is the best phone out there right now. Very wise purchase
Pros: Bright display, Durable, Realistic color, Lightweight, large
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Astounding Technology
on June 23, 2013
Posted by: jonnyvee
from Birmingham AL
Expertise:Expert
This is an iPhone stomper...way better apps and hardware. Worked flawlessly for me out of the box and truly exploits Jelly Bean OS.
Best tip: Hold the middle "Home" button down to switch between apps--makes lookup, cut and paste a snap.
Pros: Lightweight, powerful apps, multitask
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Phone
on June 23, 2013
Posted by: safgalaxy
Expertise:Intermediate
I love this phone, it's fast, has no lag, and is full of features. I used to be a big apple fan but this phone converted me to Samsung.
Pros: Bright display, customizable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great
on June 23, 2013
Posted by: dwilton
from york nebraska
Expertise:Intermediate
Still trying to figure out everything that it will do but love what I see with just one drawback. Sometimes have to resend text message because the first time fails. Not sure of the reason but if I hit resend 9 out of 10 times goes right out the. Use it for work home and play.
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Another Great Phone Galaxy 4
on June 20, 2013
Posted by: stylishone
from Houston, TX
Expertise:Expert
I love my galaxy 4. I upgraded from a galaxy 3 and I love the bigger screen and the new added features. I'm still trying to get used all the new stuff and the difference options. Great quality and great price.
Pros: Bright display, Inexpensive, Realistic color, Lightweight
Cons: latency swiping screens
I would recommend this to a friend!
Features
4 out of 5
4
Performance
2 out of 5
2
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever owned
on June 18, 2013
Posted by: rbhoopes
from Tri-Cities, WA
Expertise:Intermediate
Coming from a long time (over 10 years) apple user of all kinds of devices. I decided to jump into the shark infested waters and get this highly anticipated SG4. From the moment I opened the box I was thrilled with it's sexiness. The actual build is not anywhere near the quality of an iPhone, plastic vs metal and glass, but it's performance blows away the iPhone in every way possible.
Pros: Bright display, Lightweight
Cons: cheap battery cover
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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