Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 1,941 reviews
5 Stars
1,321
4 Stars
505
3 Stars
70
2 Stars
27
1 Star
18
95%of customers recommend this product. 
(
1,822 out of 1,922
)
Customer Reviews for Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Customer Rating
5 out of 5
5
the best phone
on June 16, 2013
Posted by: xennus
from Washington, DC
Expertise:Intermediate
Had this phone for a couple of weeks now and love it. Easy to use and loaded with awesome features. This phone has my iphone friends jelly.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on June 15, 2013
Posted by: KatamariPrime
It's what I wanted and it, so far, is a wonderful phone.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Battery Life is UNACCEPTABLE
on June 15, 2013
Posted by: Pattyo
from Vernon, NJ
Expertise:Expert
I have used all the power-saving options, dimmed my display so I can barely see it, and TRIED to remove some of the applications that auto-populated (and are annoying) on my screen---especially the "S-Memo" thing, which is huge. Every time I try to disable an app, it gives me a data removal warning! I just want my emails, without bells & whistles notifications, and an occasional Facebook update--no noises with that!
I also text frequently. Another problem I have is that the ringtones lack volume---they're just not loud enough coming from the phone's speaker. With a Bluetooth, they're fine; but maximum volume control on the device is really not loud at all! I wish all these crazy applications would just go away! And I wish there was an extended life battery, or preferably a solar charging case---which this device obviously needs!
Cons: poor battery life
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
5 out of 5
5
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
i love it!
on June 15, 2013
Posted by: islandhugs4U
Expertise:Intermediate
I love how fast it is and i love the multi windows. My only issue is that I am not able to sign into my home internet or other wifi because the internet is too slow for my phone, causing more data charges. It's a great phone just set your data alert on so you won't go past your limit and pay extra like me lol.
Pros: Durable, Lightweight
Cons: not compatible w/some wifi cause moredata charges
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Glad I switched
on June 11, 2013
Posted by: budbud
from Louisville, KY
Expertise:Beginner
Made the switch from iPhone 4s. Took a while to get used to but it's worth it. The only thing I miss is the visual voice mail. The voice mail on the S4 seems so dated. Any chance of an updated voice mail anytime soon?
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Newest Tech out and doesn't connect to WIFI Router
on June 8, 2013
Posted by: DNDMAMA
Expertise:Intermediate
Great phone. Great speed, but worthless because it has a known issue connecting to generic wifi routers. And, NO mention of support or acknowledgement of the issue anywhere on website. Nice. Spent $$ on phone, but now if I want to actually use the features, I now have to spend $$ on new router???? seriously???? completely ridiculous,.
Cons: Did not meet expectations, wifi issues
Features
5 out of 5
5
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung did it again!
on June 7, 2013
Posted by: jcd108
from Chicago IL
Expertise:Expert
I've always a Droid person but decided to switch to a Samsung Galaxy phone and I couldn't be happier. This phone is packed with cool features to make everyday use easier. S Voice is one of my favorite features of the phone. It takes google NOW to the next level. I think I am definitely sticking to Samsung phones now.
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Galaxy S4
on June 4, 2013
Posted by: PhoneReviews
Expertise:Expert
This is the best phone I have ever owned. I switched over from the iPhone 5. The first thing I noticed was the depth of its customization. If there is anything that you want to do with your phone from changing various settings (that iPhone doesn't even let you control), to automatically switching to silent mode when you enter your work's building, you can do it! There are definitely less games in the Play Store than the App store but the apps in the Play Store can generally do so much more. The phone does have an overheating problem (that will be fixed with a software update in the future, because Samsung usually does a good job with these things). The phone is HUGE and it takes a while to get used to using it if you are a one-handed phone browser like me. The big screen has its benefits too. The screen's resolution is 1920x1080, or 1080p in TV-terms. The videos on this monster are colorful and detailed. The camera features are great as well. The quad-core processor in this phone is amazing. I have yet to experience any problems with this phone in the 2 weeks that I have owned it. If you want a top-of-the-line smart phone, and want a phone with the best features, high speed, and a big screen, this is the phone for you.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color
Cons: Too big, overheats
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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