Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 1,941 reviews
5 Stars
1,321
4 Stars
505
3 Stars
70
2 Stars
27
1 Star
18
95%of customers recommend this product. 
(
1,822 out of 1,922
)
Customer Reviews for Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Customer Rating
5 out of 5
5
Great Phone, but has one issue.
on June 4, 2013
Posted by: tjjr2000
from New York
Expertise:Intermediate
I just purchased the S4 (6/1/13) and so far I have to say that it is easy to use, very quick, and the display/camera quality is great. The one drawback is that the Wi-Fi does not seem to work with D-Link routers and I have one at work. This normally would not be a big deal but now that I had to give up my unlimited data plan I have to watch my usage more closely. I hope this can easily be fixed with a software update.
Pros: Bright display, Lightweight
Cons: wi-fi not compatitable w/ d-link
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Why I love My S4
on June 4, 2013
Posted by: iVito
from providence
Expertise:Expert
Mostly just because the use of it draws attention of the people I wish would own one. But on a serious note the speed and screen do a lot to make my daily routines speedy and quiet lively. the direct customizing from android compliments the features. I love my S4 and not to forget my S3 WHICH STILL GETS SOME use. I wish I was provided with a bigger choice in HDD but do to some restriction from my provider.
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of the BEST phones I've ever owned...
on June 3, 2013
Posted by: jstwondrng
from Philadelphia, PA
Expertise:Intermediate
Was reluctant on renewing my contract but so happy I did! The Samsung Galaxy S4 is what all phones need to aspire to be. I've had the phone for almost two weeks and I discover new features that leave me saying WOW!
Some of the potential cool features are a bit too novelty for me to rave about (i.e.: Air Gestures, Eye Tracking...). They have several limitations and feel too gimmicky for me to use on a regular basis. However, I truly love being able to multitask with two open windows! Very PC feeling... Very nice! Also, I have to note both the screen 1080p HD resolution and HD 13mp camera blow me away... My girlfriend purchased that other phone (hehe...) and she's constantly saying how she loves my display over her phone's screen.
All in all, I'm very happy I purchased this product. Highly recommend it to others!
Pros: Bright display, Lightweight, very good camera, ability to open multiple windows
Cons: air gestures seem too gimmicky
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S4
on June 3, 2013
Posted by: lectrode
from NJ
Expertise:Intermediate
Pretty new to this phone and have been off the droid circuit for a stint with the Iphone. I had an Iphone 4 so I'll compare it with that. I like the fact that you are not limited in hardware for memory, although you cannot load APS into card memory. The display is large and crisp. I started by going to the camera AP and was surprised at the clarity of the captured images as well as the number of modes. You can capture either from the front or back cameras or both superimposing the forward image in postage stamp on the rear camera image. You also have the ability to capture images in series to select the best one and even eliminate "walk-through" people for shots in public places. You even have a special setting for night photos and a panoramic setting. Nice camera.
If you are a Verizon user as I am you will need to actually enter Voice Mail and activate a message indicator or you will not be notified of waiting messages. Verizon also holds you hostage for the wireless hotspot feature but that's not a Samsung gripe.
I suggest you see the phone at a carrier store to be sure you are comfortable with the size. The phone seems a little frail so I got a protective 2 piece armor cover and it can be a little big, but I have big hands so that's OK for me.
This phone is packed with features my Iphone didn't have like previewing messages and e mail by hovering a finger over each, you can even browse photo albums (which are a breeze to create) in the same way. The HDMI video is astounding!
With some practice you can also master the feature that follows your eyes and scrolls based on head or phone movement, also can be pretty cool. I haven't quite figured out the "air gestures" yet but that seems like it might come in handy when your hands are caked in goop and you don't want to smudge your device.
I will say that battery life is better on the Iphone IV, but on the Samsung you can swap batteries which Apple does not allow. Aftermarket replacement batteries can be had pretty cheaply and the back is fairly easy to remove. You must remove the back to swap Micro SD cards as well.
This phone is much, much (did I say much?) faster than the Iphone IV. If you use the GPS maps for travel to destinations as I do, there is just no comparison. Apple's free maps are crude by comparison. All in all good upgrade for me.
Oh, and the speaker is clear and loud enough and the phone comes with earphones.
Pros: Bright display, Lightweight, nice bling of cool features
Cons: battery life, seems to need a protective case, might be to large for small hands
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone!!!
on May 30, 2013
Posted by: MamaB22
from Bemidji, MN
Expertise:Intermediate
I just purchased the new Galaxy S4 on 5/29/13...and all I've got to share how awesome this phone is. It's so fast, gets great reception compared to my other phone. The camera features are one of a kind!! I absolutely love the big, vibrant colored screen. This is my first time using an Android phone and I know that I won't ever go with anything else but an Android. Such a personable phone, so many ways to customize it to your use needs. Best multi-tasking phone.
My only con to this phone..would be how long the battery seems to last, but I do have a lot of apps, music, and videos going on when I use my phone.
Best phone out on the market. Hands down.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, amazing camera
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great smartphone!
on May 27, 2013
Posted by: SamsungYes
Expertise:Intermediate
This is my first smartphone and I love it! I've had a Samsung Galaxy Tablet 7.0 for about a year and a half so when I finally decided to give in to the smartphone world, I knew I wanted a Samsung Galaxy and decided to wait for the S4. The screen is beautiful and I like that I can see it outside. The touch is awesome! I have no problems typing text, e-mails, etc. especially with the Swype keyboard. I have used my husband's iPhone 5 and am forever hitting the wrong keys on the keyboard on it! I found the S4 fairly easy to set up. I haven't really used the "air" features yet because I'm just used to touching to answer calls, scroll, etc. Played with the S-Voice a little and it seems to respond fairly well and is comparable to Siri on the iPhone. It's very easy to navigate with multiple options for accessing settings, apps, etc. The "on board" manual and instructional videos are a plus for answering any questions in setting up and starting to use the phone. I would definitely recommend this phone over the iPhone 5!
Pros: Bright display, Realistic color, Lightweight, slim and easy to slip into purse/pocket
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it.
on May 26, 2013
Posted by: Santie
from New Jersey
Expertise:Expert
I love this phone. The best part is all those features such as Air View, S Beam, and smart scroll. There are too many to list! This phone has been so much fun, and everyone who tried out my phone loved it. I quickly got used to the "big" screen. My Samsung experience has been amazing. Thank you Samsung!
Pros: Bright display, Realistic color, Lightweight, lots of features
Cons: plastic
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Complete package
on May 25, 2013
Posted by: lamaj91
from Marshall,TX
so far this device has blown my mind.. bright detailed screen, snappy performance, sleek design and its on the cutting edge of technology and features. I really like the Galaxy S4!
Pros: Bright display, Lightweight, performance
Cons: price
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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