Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 1,941 reviews
5 Stars
1,321
4 Stars
505
3 Stars
70
2 Stars
27
1 Star
18
95%of customers recommend this product. 
(
1,822 out of 1,922
)
Customer Reviews for Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Customer Rating
5 out of 5
5
Very nice
on November 30, 2015
Posted by: JoseRomeo
from Ogden Utah
Expertise:Expert
This product is amazing, it has great features, I love it.
Pros: Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Awesome Samsung Galaxy S4
on November 29, 2015
Posted by: BDOC
from Exton, PA, USA
Expertise:Intermediate
For my first smartphone, I chose to take a risk and go with a Samsung Galaxy S4 instead of the other leading competitor. I LOVE it. Almost as soon as I got it I purchased a 64 GB SD card to go in the phone so I could keep all of my photos and music on my phone without ever having to worry about storage issues. The camera is great and has many nice features. The phone lasts me all day long and with 4G , speeds on the internet are very fast. Also with the newest software updates this phone is great. When I first purchased the device it would occasionally get very hot and hard to hold, with a case this problem is fixed but other than that no major issues. You should definitely get a Samsung Galaxy S4 or maybe a newer version!
Pros: Inexpensive, Bright display, Lightweight
Cons: speaker can get muffled
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great
on November 29, 2015
Posted by: Bamb
from MI
Expertise:Intermediate
Samsung, always great products! What more can you say.
Pros: Inexpensive
Cons: Too big
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
A powerhouse left on the side of the road
on November 28, 2015
Posted by: star4z
from Newburgh, NY, USA
Expertise:Expert
My particular phone is amazingly durable. I stopped using a case and screen protector a long time ago as they proved significantly less durable than the phone itself. Also, the Galaxy S4 has a pretty good camera, oh-so-gorgeous 1080p screen, and excellent quality all around in terms of quality and quantity of features. However, my qualms are with my specific model, the i545 as it officially got the 5.0.1 Lollipop update, but actually is not able to upgrade past 4.4.2. 4.4.2 was not well developed, as it causes SD cards to be pretty useless. If you try to use the SD card for music, using, for example, the Google Play Music app, that's all fine and well, but if you fill the internal storage up too full, the phone automatically moves some app data to the SD card, which is a problem because the app cannot actually read the SD card. The app stops working, you lose your data, and the SD card starts telling you it needs to be formatted. Therefore, this phone's only good if you have a lot of internal storage. Overall, though, it's pretty good.
Pros: Realistic color, Bright display, Built-in speakers, Durable
Cons: left with buggy updates
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
2 out of 5
2
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I have ever owned.
on November 28, 2015
Posted by: Scottymont
from Mohave Valley Az
Expertise:Expert
The only way I would change phones is if I got a new model in exchange. I will NEVER own anything but a Samsung!
Pros: Realistic color, Bright display, Durable, Lightweight, easy to use.
Cons: speaker should be in front or louder.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
User Friendly
on November 27, 2015
Posted by: chewman1
from California, USA
Expertise:Intermediate
Simple to use for the layman (me). Apps are readily accessible, wetting up the phone was easy, picture quality is great and size is perfect (for me).
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Loved almost everything
on November 27, 2015
Posted by: jc1959
I just loved this phone. But the battery died too quickly esp. when using any apps
Pros: Bright display, Lightweight
Cons: battery life
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S4
on November 26, 2015
Posted by: GoddessOnHerKnees77
from Georgia
Expertise:Expert
Overall I think Samsung makes great phones and the Samsung Galaxy S4 is the third Samsung Phone I have had in a 4 year period and I think they make high quality products. I only have two complaints with the S4, the first is the fact that the Volume Buttons & The Power Buttton are placed where if you grip the phone and try to turn the volume down you end up holding both of them down at the same time causing the screen to turn off. The second complaint is the major lack of storage, I had not even had my phone for a year and all of the storage I started with was practically gone and there isnt any way that I see of restoring it..
Pros: Realistic color, Bright display, Durable, Lightweight
Cons: not enough storage space
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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