Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 1,941 reviews
5 Stars
1,321
4 Stars
505
3 Stars
70
2 Stars
27
1 Star
18
95%of customers recommend this product. 
(
1,822 out of 1,922
)
Customer Reviews for Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Customer Rating
5 out of 5
5
is everything I need and more
on October 7, 2015
Posted by: Mightyit
from Arizona
Expertise:Intermediate
My S4 is everything I need and more. I keep finding new and exciting features I didn't know it had. My friends can share content without having to email it.
I can ask it anything and it gives me answers without having to type it in and search myself. I can ask it to call someone, just like my car and it will either text or call. It's faster than my PC. I stream movies straight to my TV screen. It can be programmed to scroll as I read. Handsfree mode is extremely convienient. It does so much more than I can even remember right now. Extremely pleased to the point of looking forward to getting the pro tab 4 when I can save up for it. Whenever my 2003 plasma 52" dies, I'll get a Samsung smart tv, as well, to keep the simplicity and convince of Samsung connectivity.
Pros: Inexpensive, Realistic color, Bright display, Lightweight, like a miniature tablet, a personal concierge
Cons: not as large as a tablet... aging eyes.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
good product
on October 6, 2015
Posted by: rb1oy
from Chico, CA, USA
I like the phone overall, but am disappointed with trying to viw the screen outside
Pros: Durable
Cons: Did not meet expectations
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's great
on October 6, 2015
Posted by: Jackson562
from Long beach, ca
Expertise:Intermediate
Easy to use. Alot of good apps. Battery last long Fun. Hours of entertainment. ..
Pros: Realistic color, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
great phone
on October 6, 2015
Posted by: mlloc
from NY
Everything you look for, easily accessable, user friendly.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Cheap, but durable, phone! (Just what I needed!)
on October 3, 2015
Posted by: Via5335
from Vancouver, WA, USA
Expertise:Intermediate
I love my Samsung galaxy s4 phone. It wasn't too expensive and it has lasted through many falls! I use this phone as a GPS while I horseback ride in the countryside and I have been bucked off before with the phone in my hands. Even on a solid dirt path it hasn't needed any repairs. However, I have found it difficult to connect with my ios-using friends. Otherwise, this phone is an A+ product! :)
Pros: Inexpensive, Built-in speakers, Durable, Lightweight
Cons: texting: hard to text iphones
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
'meh
on October 3, 2015
Posted by: JmdJmdX
Expertise:Expert
Got on lower 2fer1 price to replace H...C In...s (orignal model), but had to take 2-year contract with V...n {i.e., one of the biggest carriers}.
Nice to have bigger screen.
Overloaded with bloatware, but I'm computer geek so for me anyway pretty easy to set unwanted to off.
Bloatware stuff eats cell data unless you watch it. Have to manually turn stuff off, although that's pretty much true in all these setups.
The social media (F...ok) app eats 4G data, app constantly updates and connects. Yes I know that can be adjusted, but why shouldn't it default to "quiet" data saving mode. One other family member in our shared plan got a Galaxy 5 and it chewed through about 1 Gig!! in 2 weeks, due to default apps running, even though they use wifi at home. UNSAT!! (maybe V...n cell carrier problem?)
Loses 4G connectivity frequently while I...fone 5S next to it remains connected. Seems we have to reset or power cycle fone to regain. Cycling 4G/mobile network or Airplane doesn't seem to help regain.
Had to have replaced after about a year, GPS quit working. 1st replacement was bad, had to have them express ship a 2nd fone! This 2nd fone seems to have more issues than the original, like the 4G problem noted above. Didn't have to reset with 1st (original) fone.
Butt dials way too easily, even though I have the cover case on 1 phone with the magnet. Cover doesn't always close square so screen stays on, wasting battery and allowing inadvertent selection of apps. I've resorted to manually turning off screen using one click of power button. Case (a little pricey at about $35 at B' store) only good to protect the screen protector, which it does a nice job of. Our other phone has protective side and back cover and a screen protector sheet, but the latter is crazed and getting cloudy being exposed in purse, whatever.
Some cool features, but pretty disappointing given what it might do.
Web browsing is way slow, even on wifi
Touch screen big lag when web browsing, can't tell if its because processor can't keep up or what. I trim down browser settings, tried different browsers D...n, C...e, F'...x, all have problem.
Pros: Bright display, bigger display than old htc incredible
Cons: Did not meet expectations, loses 4g {verizon problem?}
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
2 out of 5
2
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is good
on October 2, 2015
Posted by: Bigboot
from California
Expertise:Intermediate
I'm ready to upgrade to an s6 but I have to wait. Yes
Pros: Realistic color, Bright display, Built-in speakers, Lightweight
Cons: not durable
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good while it lasted
on October 1, 2015
Posted by: AbbyTed
from Chicago, IL, USA
Expertise:Intermediate
When I got this phone two years ago, it was the first time I'd ever bought the "new, hot" phone. I figured in doing so, the technology might not be totally outdated when the 2 year contract period ended. I'm from the generation where if it still works, you keep it.
Well, the technology is still pretty well intact, but the phone's performance is failing. I'm not hard on my phone.I don't use it for gaming and I don't have even one song loaded on it. I don't open emails that are unfamiliar, or zip files from anyone. I keep it in an Otterbox cover and use a screen protector. It still looks new.
Unfortunately it it has slowly developed a dementia-like personality. I can hit the camera button and up comes the weather. It will take 8 screenshots within seconds while sitting idle in my purse. It has called so many people randomly I've become known to my friends as The Pocket Dialer. Twice in the past week it has completely died, gone totally black screen, unable to be rescussitated even by removing and reinstalling the battery. Then the next day it suddenly comes back to life. Oh, it erased my sd card too. All my saved pictures gone in an instant. Thank goodness for the cloud. Now it appears to be working more or less fine again.
Needless to say, I am once again in the market for a new cell phone. For the first time in my life, I'm not keeping the old one one as a back-up. Something which costs as much as this did new should last longer than 2 years.
Pros: Lightweight, good battery life
Cons: lasted only 2 years, screen hard to see in daylight, not enough internal storage
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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