Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 1,941 reviews
5 Stars
1,321
4 Stars
505
3 Stars
70
2 Stars
27
1 Star
18
95%of customers recommend this product. 
(
1,822 out of 1,922
)
Customer Reviews for Samsung - Galaxy S 4 4G LTE Cell Phone (Verizon)
Customer Rating
3 out of 5
3
Great Phone, But Still Room For Improvements
on May 19, 2014
Posted by: JaJackson4RC
from Salem, VA, USA
Expertise:Intermediate
I've had my S4 since December 2013 and have been overall pleased with it. Some things that I particularly like about it include the faster processing, the clarity of the screen and the quality of the images from the camera (as well as some of the features of the camera). Call quality is also very good with this phone, as well as the brightness of the display.
Some of the things I do not like are the placement of the buttons for volume and power. They are often pressed by mistake while talking on the phone, causing confusion or problems in general. I also have some difficulty at times with the "home button" getting stuck or something - I will press it once and it seems like nothing happens. No matter how much you press it, it ends up coming up with the "running programs" and won't go away, like I held that button down when I actually only pressed it briefly. This gets really annoying, especially when you're in a hurry.
I also have an issue on occasion when I will be in a call and go to hang up, but the screen will not come back on so I can hang up the call - I'll try pressing the power button and doing multiple things and it takes it a long time to come back on. Sometimes, it won't until the person with whom I was speaking disconnects.
Overall, it's been a huge improvement over my last phone. I prefer an actual keyboard and often struggle with the on-screen keyboard, but there aren't many options for a phone with a real keyboard, so this one will do.
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: lagging os, poor button placement
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use phone. ..
on May 19, 2014
Posted by: fmstlc73
from Beaverton,Or
Expertise:Beginner
I had a windows phone and it was hard to use as I am not technology savvy but the Samsung GALAXY S4 was easy to use from the first time using it. I would recommend this phone to anyone as it has very cool features.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice sleek phone
on May 19, 2014
Posted by: UNLV
from Virginia
Expertise:Expert
I really enjoy the Samsung S4. The sleek style, application options and easy to use features vis exactly the kind of device I was looking for.
If you're looking for a reliable android, select this one. I recommend! !!
Pros: Bright display, Realistic color, Lightweight
Cons: price
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great and reliable
on May 19, 2014
Posted by: kdesigner
from Billings, MT, USA
I really like the reliability of my Samsung Galaxy S4. Where I used to have trouble with my smart phones in the past of dropping calls, moving apps where I couldn't find them, and emails. I have found that my S4 continues to work and send emails, while not relocating apps to destinations I can't find. I would highly recommend the S4 to anyone in the market for a smart phone.
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great intuitive features
on May 19, 2014
Posted by: terak
from Sacramento, CA
Love this phone for great features. Continual upgrades keep the offerings fresh and relevant. Good size, bright screen.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: camera is just ok
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great from overall
on May 19, 2014
Posted by: eeyorelynn
from North Las Vegas, NV, USA
Expertise:Beginner
This phone has really good battery life as long as you know how to use it, turn off all of the systems that you don't really need while you are using it. there are so many things that you can do, share with the 4, love the group play, as long as you have the same phone you don't have to send a video to another phone just for them to see it. It could use a little better speakers, but over all good sound. There are alot of hidden features to this phone, You tube is the place to learn plenty about your device!
Pros: Bright display, Inexpensive, Realistic color, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great smartphone for all your needs!
on May 19, 2014
Posted by: Bad2DemBonez
from New York, NY
Expertise:Expert
Highly functional, stylish and well made... This phone is a great addition to anyone's bag of technology toys! If you need a phone that can do it all, the Samsung Galaxy S4 is most certainly a muat have. You can watch high definition videos, play awesome games with beautiful graphics, fluidly, even if they have a high frame rate that your last phone couldn't handle. The Samsung Galaxy S4 is not a phone to miss!!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, stylish, highly customizable, intelligent
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
okay
on May 19, 2014
Posted by: GoneSailing34
from 15042
Expertise:Intermediate
I keep my phone in my shirt pocket, every time I grab it out it brings up the Bluetooth menu cause me fingers slide down
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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